Job Description

Customer Success Executive

Location

: Wakefield, West Yorkshire

Salary

: 28,000 basic plus OTE



We're looking for a motivated and customer-focused individual to join a dynamic team in Wakefield as a

Customer Success Executive

. This is a fantastic opportunity to build strong client relationships, deliver outstanding service, and help customers get the most value from innovative products and solutions.



As the frontline ambassador for the company, you'll play a key role in ensuring customer satisfaction, retention, and growth - making a real impact on the customer journey.

What You'll Be Doing

Develop a deep understanding of our technology and how it benefits customers Follow up on inbound leads to identify and secure high-value opportunities Identify, nurture, and qualify prospects from target lists Use outbound methods such as calls, emails, and social media to generate interest and schedule meetings Manage and nurture a pipeline of prospects, converting them into qualified opportunities

What We're Looking For

Strong communication skills, both written and verbal Outgoing, confident, and resilient when facing challenges Driven to succeed and progress within a sales-focused environment Comfortable with outbound outreach including social selling, cold calling, and email marketing Target-driven with a proactive mindset

What You'll Get

28,000 basic salary plus OTE Full training provided - no prior experience required A supportive team environment with opportunities to grow and progress The chance to make a real difference in customer success and satisfaction

Ready to take the next step? Apply today or reach out to our talent team to begin your journey.

We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply or reach out to one of our talent team to progress your application and journey with us.