Job Description

Location:

Newcastle upon Tyne

Salary:

26,000-28,000 per annum

Type:

Full-time

About SPARK

SPARK is a fast-growing technology company providing cutting-edge EPoS systems and smart robotics to the hospitality industry across the UK. We are redefining hospitality management through seamless integration of EPoS, online ordering, reservations, loyalty programmes, and AI-driven service automation. Our sleek, modern hardware and user-friendly software platforms are built to improve operational efficiency and enhance the customer experience. Our Robotic Solutions work across a range of industries, from table service robots in restaurants to hotel room service robots all the way to cleaning robots in warehouses.

The Opportunity

We are looking for a results-driven and tech-curious

Inside Sales Representative

to join our robotic sales team. Your primary focus will be to generate, qualify, and convert leads for our robotics solutions. You'll play a key role in driving growth by managing inbound enquiries, reaching out to potential clients, and supporting the sales pipeline from interest to close.

Key Responsibilities

Sales Generation & Pipeline Management

Generate leads through cold calling, outbound outreach, referrals, and inbound enquiry follow-up Qualify prospects and identify customer pain points, aligning them with our robotic solutions Maintain a consistent and healthy sales pipeline using

HubSpot CRM

Prepare and present customised proposals and quotations tailored to client needs Deliver persuasive virtual and in-person product demonstrations for robotic units Support the full sales cycle from initial contact to closing, ensuring timely follow-ups and deal progression Track performance against monthly KPIs and contribute to overall business development targets

Product Knowledge & Market Engagement

Understand and confidently communicate the technical and operational features of our robotic products Maintain and update internal product resources using

Notion workspace

Collaborate with the marketing team on targeted campaigns and feedback loops Monitor competitor offerings, market trends, and new use cases across key sectors Provide client feedback to the operations and product teams to support continual improvement

Client Interaction & Communication

Act as the first point of contact for potential clients, building rapport and trust quickly Schedule meetings, manage calendars, and coordinate demo logistics as needed Ensure continuous communication and follow-up throughout the sales journey Assist with onboarding handovers post-sale, ensuring client expectations are met

What We're Looking For

1-2 years of experience in inside sales, business development, or B2B customer-facing roles Strong interpersonal and communication skills Proactive, self-driven, and comfortable managing outbound and inbound sales activities Organised, detail-oriented, and capable of managing multiple leads and tasks at once Interest in smart technology, automation, or robotics Experience using HubSpot or other CRM platforms (preferred) Confident in delivering presentations and engaging senior stakeholders
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person