Job Description

Location:

Newcastle upon Tyne

Salary:

26,000-28,000 per annum

Type:

Full-time

About SPARK

SPARK is a fast-growing technology company providing cutting-edge EPoS systems and smart robotics to the hospitality industry across the UK. We are redefining hospitality management through seamless integration of EPoS, online ordering, reservations, loyalty programmes, and AI-driven service automation. Our sleek, modern hardware and user-friendly software platforms are built to improve operational efficiency and enhance the customer experience. Our Robotic Solutions work across a range of industries, from table service robots in restaurants to hotel room service robots all the way to cleaning robots in warehouses.

The Opportunity

We are seeking an energetic and organised

Inside Sales Representative

to join our EPoS sales team. You'll be responsible for engaging with hospitality businesses, qualifying their needs, and providing tailored recommendations that improve their operations through SPARK's unified EPoS ecosystem. This is a fast-paced, client-facing role for someone passionate about tech, sales, and hospitality.

Key Responsibilities

Lead Generation & Sales Execution

Proactively generate leads via outbound calls, emails, and LinkedIn outreach Respond promptly to inbound sales enquiries from restaurants, cafes, takeaways, and food outlets Qualify leads by understanding their existing systems, pain points, and operational needs Present the value of SPARK's EPoS solution clearly, confidently, and consultatively Maintain an accurate sales pipeline using

HubSpot CRM

, tracking all interactions and progress Coordinate and deliver virtual and in-person demos of our hardware and software Prepare and present customised sales proposals and quotations Follow up diligently and close deals in line with monthly and quarterly KPIs

Client Support & Collaboration

Collaborate with the operations team for onboarding timelines, setup, and handovers Work with the marketing team to support EPoS-focused campaigns and promotions Contribute feedback to the product and support teams to improve client experience Stay informed on competitors, pricing trends, and product developments in the EPoS space

Market Focus

Target key segments in the hospitality industry, including restaurants, cafes, QSRs, dark kitchens, and food halls Keep up with sector-specific trends such as self-service kiosks, QR ordering, and loyalty integration Represent SPARK at events and trade exhibitions when needed

What We're Looking For

1-2 years of experience in B2B sales, inside sales, or hospitality tech sales Excellent communication and relationship-building skills Tech-savvy, with the ability to explain software and hardware solutions to non-technical audiences Organised, self-motivated, and comfortable handling a high volume of leads Experience using CRM platforms such as HubSpot Familiarity with the UK hospitality industry is highly desirable
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person