Job Description

Cold Caller needed for a Fixed Term Role - 8 months.

Main Goal

To meet or exceed the monthly sales targets by proactively promoting the Kyocera range of ICT, Content Services and MPS Solutions, build strong customer relationships in order to maximise the portfolio and lifetime value to the customer to Kyocera. The role will directly report to the Inside Sales Manager and will align within the sales organisational structure.

The focus market is both to existing and new business across all market sectors , Commercial , Corporate and Public Sector The role will ensure all existing and new sales opportunities utilise the entire portfolio of annuity or subscription services, hardware, software and professional services.

This desk based inside sales role will sell solutions, services and products to existing Kyocera, Annodata & MCL customers as well as new logo to all areas, via the telephone, online meetings or written communications.

Responsibilities/Tasks

Responsible for sales process from contact through to close New Business focus within Existing Print and New logo accounts Responsibility for Kyocera, Annodata, MCL customers low end requirements Proactive sales of selected Content Services , ICT and MPS Products & Solutions Develop knowledge of total BS & MPS Portfolio Identify Decision makers within target customers & Prospects Utilise full range of resource tools including but not limited to Bus Gen Support , marketing, social media platforms. Manage time to achieve key performance indicators Update manage and maintain SFDC as per guidelines and KPI's Responding to Service desk tickets e.g. Mobiles and T&M tickets. Follow up on marketing run business campaigns Call focussed targeted markets promoting key products and services Direct responsibility of all Business Solutions renewals below 20K threshold. Developing day to day relationships with key clients & stakeholders. High levels of Customer Satisfaction. Good relationship with Technical Services Staff to specify customer requirement correctly. Close relationship with SOP staff in order that the correct level of detail is provided ensuring purchase ordering and invoicing is not delayed.

Knowledge, Experience & Skills

Good written and verbal communication skills Ability to exceed targets through structured approach and pipeline management Maintain efficient diary and time management. Demonstratable previous experience within a sales role is essential, prior knowledge of our industry would be advantageous. Fully understand leasing & deal construction is essential Results orientated, driven to succeed, achieve and exceed targets. Experiencing of using relationship management tools (Salesforce) and competent in using all MS office programs, Word, PowerPoint, Excel SharePoint, Teams etc. Proven experience of negotiation skills and the ability to close deals. Building rapport with customers- Relationship management skills and openness to feedback. Comfortable in cross selling being able to use initiative to offer alternative solutions to potential customers. Ability to create and deliver presentations tailored to the audience needs.

Competencies and Key Success Factors

Meet and Exceed Monthly Targets Strong commitment to and the achievement of business goals e.g., Win rates, revenue and profitability targets. Acquisition of nett new customers and growth of the pipeline. Accuracy of the forecast and successful usage of the CRM system (SFDC). Awareness of how the role impacts on company performance. Considering the needs of all stakeholders, pre-empting potential situations and taking action to avert them. Proactively seeking to improve the service provided to colleagues and/or customers. Ensure relevant and timely communication with all stakeholders who might be impacted by actions or inactions. Recommending solutions and/or alternative propositions when things go wrong. Committed to achieving business goals- always going the extra mile in order to exceed expectations. Being courageous- proactively trying something different and speaking up to put forward new ideas. Understanding of how the Kyocera Group operate and adhering to all company policies, procedures and business ethics, ensuring that they are communicated and implemented within the team.

What we can offer you

Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees is a pro rata equivalent. The ability to Buy and Sell holiday (up to 5 days per year) A Volunteer Day Life Assurance (4 x base salary) Pension Scheme - A total contribution of 8% - 5% Employer and 3% Employee. Company sick pay (1 week after 6-month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards) Employee Assistance Programme Coaching and Mentoring Cycle2Work Scheme - salary sacrifice scheme to purchase bikes at a discount Access to additional discounts / perks EyeCare - Access to money off for glasses and sight test Electric Car Scheme - Open to all eligible employees to benefit from getting an Electric Vehicle Via Salary Sacrifice Flu Jab Eligibility for Costco Membership

Values:

The values that underpin the Kyocera Group are the 5 C's- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Equality and Diversity Statement:

Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies:

Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.

Job Type: Fixed term contract
Contract length: 8 months

Pay: 25,000.00-30,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 14/07/2025