Job Description

Outokumpu Stainless Distribution are looking for an Inside Sales person to join the team in their Service Centre in Sheffield.

The purpose of the role is to provide inside sales support for a designated customer base.

The main responsibilities of the role are:
Process and handle all aspects of customer enquiries and orders from receipt to order fulfilment. Responsibility for administration of designated customers including all aspects of communication. Investigate and resolve customer complaints in a prompt and professional manner. Provide support to field sales and key account managers as required. Liaise with production units to ensure that customer requirements are met in a timely fashion and according to plan. Acquire comprehensive product and customer knowledge in order to discuss and inform on developments both internally and with customers, and to support new product development initiatives. Communicate market information. Manage and maintain customer information using CRM.




The ideal candidate should:


Have GCSE Maths & English Be an effective communicator, both written & verbal Have the ability to work as part of a team and with all levels of personnel Have the ability to prioritise tasks

If you are interested in applying for this role, please do so by Friday 8th August.