Job Description

We are seeking someone with significant experience of managing defaulted SME loans, capable of taking a sympathetic approach to borrowers while maximising recoveries for our lenders.

At LendingCrowd, we're challenging the market for business lending by doing things differently, and that's where you come in. We're looking for an experienced Insolvency Manager who can work as part of a team and proactively on their own within our fast-paced business.

The ideal candidate will have a working knowledge of insolvency law in both England & Wales and Scotland and a successful track record of achieving impressive results, analysing and interpreting financial information to maximise recoveries.

We're a rapidly growing company, constantly striving to raise our standards, so this is a great opportunity to be part of a genuine Scottish success story. As a Insolvency Manager, you'll be a key member of our team, working together to achieve the highest standards of customer service.

About the role

Reporting to our Loan Servicing Manager, this is a role for an experienced insolvency practitioner who can manage a portfolio of cases to maximise recoveries while complying with our corporate values and regulatory and Treating Customers Fairly (TCF) requirements.

As a key member of our team, you'll be responsible for:

Managing a portfolio of defaulted SME borrowers

Serving demand letters

Maximising the recovery of debt while following our TCF policy and corporate values

Analysing and interpreting financial information to assess the prospects of recovery

Reviewing borrower proposals and recommending actions

Negotiating with borrowers where appropriate to achieve the best outcome for all parties

Maintaining and updating accurate case notes and attachments within our CRM system

Submitting statutory papers required under insolvency legislation

Reviewing and interpreting reports from external professionals, such as insolvency practitioners

Actively managing the portfolio to ensure borrower arrangements and commitments are delivered on time

Contributing to monthly reporting of KPIs to the Executive Committee and Board

Participating in the Servicing Committee

About you

In terms of knowledge, skills and experience, we would expect you to display:

A drive to maximise recoveries while working within our TCF policy and corporate values

Experience of actively managing a portfolio of SME recovery cases, with a track record of delivering for lenders

The ability to analyse and interpret financial information, for example P&L, balance sheets and cashflows

A working knowledge of insolvency law in both England & Wales and Scotland

Experience in both corporate and personal insolvency

The ability to work as part of a team and proactively on your own

Excellent communication, interpersonal and negotiating skills

A successful track record of achieving impressive recoveries results

It would also be beneficial if you have:

An accounting qualification

Opportunities for further development

As LendingCrowd continues to expand, this role will have the opportunity to participate in the shaping and growth of our recoveries function, including the continued development of our policy, processes and approach. We also sponsor team members through Chartered Banker Institute qualifications to ensure that they build a career at LendingCrowd beyond the role.

LendingCrowd is a leading fintech business, shaping the way SME's borrow money. Blending technology innovation, financial expertise and solid backing. We have driven over 460M in lending to small businesses across the UK since we launched in 2014.

We are perfectly positioned to become the trusted choice for SME financing, with an embedded culture of 'doing the right thing' at our core. We actively encourage the generation and development of ideas from all team members to grow the business. We have an office in the city centre of Edinburgh, based on George Street.

Come join us and be part of our success story!

Job Types: Full-time, Permanent

Pay: From 35,000.00 per year

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Life insurance Private dental insurance Private medical insurance Referral programme Sick pay Work from home
Ability to commute/relocate:

Edinburgh EH2 2JG: reliably commute or plan to relocate before starting work (required)
Experience:

Recoveries: 4 years (required) Debt Collection: 4 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Edinburgh EH2 2JG