Job Description

: Installation and Support Engineer - Swindon/ M4 Corridor/London

Attention, self-motivated Installation and Support Engineers! We have an exciting opportunity in our Installation and Support Engineer and we want to hear from YOU. If you are an experienced Security Engineer working in this environment and would like to build on your knowledge and experience in this role, keep reading to find out what we're looking for and how you could fit into our team here at iFacility.

Who are we?

We manage security for some of the world's biggest brands (Burger King, BK, Greggs, The Gym Group, Thatchers, Warne Hotels). Our tech keeps people and property safe up and down the country, doing things like helping businesses tackle the scourge of shoplifting and making sure food production lines are getting it right. We're growing fast, so if you're self-motivated and care about providing the highest level of customer service, this is an exciting time to come on board.

What you'd be doing in this role

Installing Security Systems

- according to system design specification adhering to industry Standards

Scheduled Maintenance Checks

- as per the agreed standards to all areas of installed security systems

Problem Solving

- trouble shoot, fault find, resolve or replace issues with security hardware and cabling

Site Visits

-complete all field visit paperwork for both installation and maintenance visits as per the agreed iFacility standards before leaving site

Training Customers

- on iFacility systems on site

Communication

-update customers with outcomes of visits to sites, confirm next actions and revisits as required. Making sure this information is conveyed to the remote support team to arrange next actions and revisits

Specialist Knowledge

- personal learning and updates in knowledge of systems used and changes to hardware and installation methods

Following Company and Legislative Procedures

-Adhere to all Health and Safety training and legislation, keeping your knowledge updated to reflect changes within this field

Personal Growth and Development

-participation in in-house or external training activities including certification and H&S training as required

Any other duties required

- to carry out the role of Installation and Support Engineer

At a glance: the qualifications we'll be looking for

Hold a valid CSCS / ECS card or be prepared to attend training Installation, routine maintenance and troubleshooting experience on Intruder system Installation, routine maintenance and troubleshooting for Access systems Installation, routine, maintenance and experience on CCTV systems and data installations. Understanding of quality standards UK Driving licence - Essential Computer Literate Experience of working on a range of brands of manufacturer security products such as Hikvision, Hanwha, Paxton and Orisec Have a good range of experience in different business sectors such a retail, manufacturing, security installation Experience of using hand and power tools for the installation of CCTV Systems Demonstrate attention to detail while installing and maintaining systems Set an example of excellent quality and safety when installing security systems.

What you'll be like as a person

Positive, can-do attitude - self-motivated and able to respond to our customers quickly and professionally Great communication skills - able to build strong working relationships and rapport with our customers and other members of your team Great problem-solving skills - using your initiative to find suitable solutions or quickly report issues which need escalating Honest, reliable, trustworthy, friendly and a good time-keeper Willing to learn and take on responsibility for your own personal development Have a passion for providing the highest levels of customer service Motivated to learn new skills and knowledge in your role and beyond

The benefits you'll enjoy

A competitive salary, plus paid overtime Generous annual leave, plus bank holidays Career development support Employee referral bonus Wellness programmes Employee Assistance Programme

A few things to note

We're an Equal Opportunities Employer and abide by the Equalities Act 2010. As a security company, it's really important that we carry out background checks before you come and work with us. If your job application is successful, we'll carry out a basic DBS, 5-year employment reference history, credit search, social media check, ID Verification, Right to Work check and 5-year address verification.

Find out more and apply today!

To learn more about us and what we do, visit our website at www.ifacility.co.uk.

If this sounds like it could be the role for you, please send your CV to careers@ifacility.co.uk - we're looking forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 28,000.00-33,000.00 per year

Work Location: In person