Job Description

Installation Manager - Lima Kitchens

Due to growth, we are introducing a new position as Installation Manager to our team.

We are primarily a kitchen design and installation company, established in 2006. We have since diversified and regularly undertake full ground floor renovations. As an ambitious company we are looking to continue to grow whilst continuing to maintain award-winning projects for both design and service.

The Installation Manager at Lima Kitchens will be responsible for ensuring the projects are planned properly prior to commencement and ensuring quality installation from start to finish. Strong level of cost management is a must, looking at areas within projects that give scope for margin enhancement. They will be the principle point of contact for the installation team throughout and work closely with the Operation Coordinator who provides back-office support with producing technical drawings, schedules and undertaking the order process. Additionally, you will be working closely with and supporting the Customer Liaison Manager, who will be the main client contact.

SUMMARY OF RESPONSIBILITIES

Undertake technical surveys and handover to the Operations Coordinator within 1 working day

Carry out post survey meetings with clients and obtaining final sign off within 7 - 10 working days of survey

Carryout prestart meetings on every project

Involvement in handover meetings

Provide regular updates to the Customer Liaison Manager, Operations Coordinator and Operations Director

Liaise with the installation specialists and make regular visits to site during the build phase to monitor progress against programme

Working with Operations Coordinator to guarantee all deliveries are monitored to meet planned start dates and any issues are communicated as early as possible

Ensure all issues or progress visits are photographed and shared amongst installation team

Fluid communication with Customer Liaison Manager to enable 5-star customer service

Limit remedial visits and ensure they are scheduled and completed in a timely manner

To book and attend completion meetings with client within one week of completion

All whilst considering budget constraints

AREA OF COVERAGE & HOURS

This role will mainly be within 20 miles of Milton Keynes, although occasional projects further afield do occur

42.5 hours per week - variable between Monday - Friday 8am - 6pm plus occasional Saturday working where client's availability dictates.

IDEAL CANDIDATE PROFILE

Construction related installation management experience

A good knowledge of kitchen installation, electrical requirements, plumbing and heating, build etc

A positive approach to all tasks

Be able to plan and organise both familiar and new tasks

Customer focused

Computer Literate - CAD, Word/Excel/Email and pricing tools. Existing industry software includes Articad and KBBConnect

Competency in installer and customer communication both written and verbally.

Good telephone manner

Able to work on own initiative or with others on tasks with minimum supervision

Driving license required.

WE OFFER:

Salary dependent on experience starting from 40,000

28 days holiday including Bank Holidays - increasing with service

Up to two weeks closure over Christmas and New Year

Pension Scheme - joined after 3 months.

Performance related annual bonus after successful completion of 6-month probation period

Potential of company vehicle

Working within a small well-regarded, award-winning team

Job Types: Full-time, Permanent

Pay: 40,000.00-48,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company car Company pension Free parking On-site parking Store discount
Schedule:

Monday to Friday
Work Location: In person