Installation / Service Manager

Milton Keynes, ENG, GB, United Kingdom

Job Description

Develop a strategy to underpin the growth of profitable sales in Tensator's service/maintenance and installation operations.

Work with UK Sales to drive sales of service and maintenance contracts to key customers.

To develop a network of subcontractors geographically located throughout the UK to carry out all Tensator Ltd's service/maintenance and installation contracts.

Complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.

PRINCIPAL DUTIES AND RESPONSIBILITIES:



Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers Develop a network of subcontractors geographically for all Tensator Ltd.'s service/maintenance contracts and installations Assist and advise in the development and provision of technical service support networks for Tensator's overseas subsidiary companies and distributors Fully manage subcontractors, inclusive of all training requirements Liaison with site contacts
This is not intended as a complete or definitive statement of all duties or responsibilities of the job but as a record of the principal elements.

Key Performance Criteria:



Service/maintenance costs v sales revenue

Installation costs v sales revenue

Project management of roll out programmes

Monthly reporting

Performance Measures:



Cost V sales revenue_

-

Budget v Actual ()_ - Monthly

Installation completed on time - Required completion V Actual - Monthly

Call out for service contracts - Required completion V Actual - Monthly

Experience/Qualifications required:



5-10 years within a similar contract's role Sales experience of service/maintenance agreements Experience of outsourcing for service/maintenance agreements Project management experience Communication with customer/site contacts Knowledge of on-site H&S requirements Ability to read and understand site drawings CITB certified Clean Driving licence PC skills (Microsoft Office, MS Excel)

Personal Characteristics:



A professional individual with excellent organisational skills Able to communicate effectively with external contacts Able to demonstrate good negotiation skills A good internal communicator and team player Ability to work under pressure within a fast-paced environment Dynamic and energetic Positive mindset Project management for all roll out programs, which require installation Price negotiation Liaison with internal sales Monthly reporting for cost analysis and delivery performance Site surveys and specification for installations Develop call out procedures for all service/maintenance contracts

Confidentiality



To respect information obtained in the course of professional practice and refrain from disclosing such information without the consent of the employee/customer, or person entitled to act on his/her behalf, except where disclosure is required by law or by the order of a court, or is necessary in the public interest. Breaches of confidence will result in disciplinary action, which may involve dismissal. You should also be aware that regardless of any action taken by this Company, a breach of confidence could result in a civil action for damages.

Data Protection



If required to do so, to obtain, process and/or use information held on computer in a fair and lawful way. To hold data only for the specific registered purposes and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed.

Equal Opportunities



It is the aim of the company to ensure that no job applicant or employee receives less favorable treatment irrespective of sex, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, social background or sexual orientation and/or HIV status is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end the Company has an Equal Opportunities Policy and it is for every employee to contribute to its success.

Health and Safety



All Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe environment for all employees and visitors. The job holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the above legislation and any subsequent amending legislation.

No Smoking Policy



All company offices are smoke free environments. All main entrances to the buildings are also smoke free areas. Staff should only smoke in the designated area and use containers supplied for extinguishing cigarettes. This includes the use of e-cigarettes. Staff who fail to comply with the policy will be subject to disciplinary action.

Review



This reflects the present/immediate requirements of the job. As the Company develops and restructures in the future, so the will also be reviewed and be subject to amendment in consultation with the job holder.

Job Types: Full-time, Permanent

Pay: 39,000.00-44,000.00 per year

Benefits:

Canteen Company pension Free parking On-site parking
Ability to commute/relocate:

Milton Keynes MK14 6TS: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4532427
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Milton Keynes, ENG, GB, United Kingdom
  • Education
    Not mentioned