Job Description

Job Title:

Installations & Project Manager

Location:

Office Based

Reports to:

Directors

Works closely with:

Engineering Manager

Direct Reports:

Installation Coordinator, engineers & subcontractors (project-based)

Role Overview

The Project Manager will work closely with the Engineering Manager to plan, coordinate, and deliver garage equipment installation projects as well as day to day installs from order handover through to completion and final sign-off. The role requires strong organisational capability, clear communication, and a high level of IT competence to manage programmes, resources, documentation, and customer communication effectively.

This is a hands-on delivery role suited to someone comfortable managing live sites, engineers, subcontractors, and customers simultaneously. The Project Manager is accountable for programme control, quality, health and safety, and commercial outcomes, ensuring projects are delivered on time, to standard, and without avoidable margin erosion.

Key Responsibilities

Project Delivery

Site visits for initial scoping Take ownership of installation projects from internal handover through to completion and customer sign-off. Plan and manage project programmes, sequencing works to ensure efficient use of engineers, subcontractors, and equipment. Coordinate all installation activity including garage equipment, electrical works, civils, builders, and third-party contractors. Ensure projects are delivered to agreed scope, timescales, quality standards, and commercial terms.

People & Resource Management

Work closely with the Engineering Manager to schedule and manage installation engineers and subcontractors. Act as the primary point of contact for engineers during live projects, resolving site issues quickly and decisively. Monitor productivity, workmanship, and adherence to method statements and installation standards. Escalate resource or performance issues early with clear, practical solutions.

Customer & Stakeholder Management

Be the main customer contact for installation projects, providing clear updates and managing expectations. Coordinate with customers, site managers, builders, and other trades to ensure access, readiness, and correct sequencing. Manage issues professionally and commercially while protecting margin and programme.

Commercial Control

Provide quotations for extra work required where relevant Manage project costs and resources to ensure installations are delivered within quoted scope and margin. Identify variations or scope changes and ensure they are agreed and authorised before work proceeds. Reduce rework, abortive visits, and inefficiencies through strong planning and control.

Health, Safety & Compliance

Ensure all works comply with health and safety legislation, company policies, and site-specific requirements. Review and enforce risk assessments, method statements, and permits to work. Stop works where conditions are unsafe or non-compliant and ensure corrective action is taken.

Quality & Handover

Ensure installations meet technical standards, manufacturer requirements, and customer expectations. Manage snagging and close-out, ensuring timely resolution. Complete project handover including documentation, certification, and transition to service teams.

Systems, IT & Reporting

Use CRM and job management system to track projects, communications, documentation, and progress. Maintain accurate project records, programmes, and customer updates. Provide regular reporting on project status, risks, and resource requirements. Contribute to process improvement by identifying system, data, or workflow inefficiencies.

Skills & Experience Required

Essential

Proven experience managing installations or construction-style projects. Alternatively, proven experience as a garage equipment engineer. Good IT skills Ability to manage multiple live projects concurrently. Strong communication skills with engineers, customers, subcontractors, and internal teams. Commercial awareness and understanding of margin, time, and resource control.

Desirable (not essential)

Experience within garage equipment, automotive workshops, M&E, or similar technical environments. Previous experience using CRM or job management software. Technical background as an engineer or installer. Health & Safety qualifications (SMSTS, SSSTS, IOSH) would be a bonus Ability to use CAD would be a bonus

Personal Attributes

Organised, decisive, and delivery-focused. Comfortable holding people to account. Calm under pressure and solution-oriented. Commercially aware and detail-focused without being bureaucratic.

Key Performance Indicators

On-time, on-scope project delivery. Installation margin protection. Reduction in rework, snagging, and abortive visits. Efficient engineer and subcontractor utilisation. Customer satisfaction and repeat business.
Please note this is not a full-time role in itself. There would be an expectation to help out amongst the wider aftersales department.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person