Job Description

Are you a detail-driven professional with a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment and enjoy working with high-value clients? If so, we want to hear from you.

We're seeking a

High-Net-Worth Insurance Account Handler

to join our growing team in Bolton. You'll specialise in motor and home insurance for high-net-worth individuals, ensuring every client receives a tailored, seamless experience.

What's on Offer?

Competitive Salary: Starting at 25,000+ depending on experience

21 Days Holiday + Bank Holidays

Office-Based Role: Work with a welcoming, collaborative team in Bolton

Friendly working hours - NO WEEKENDS

Full Training & Ongoing Support: We'll help you grow and succeed

A real opportunity to develop your career in high-net-worth insurance

Key Responsibilities of the Insurance Account Handler:

As a key member of our client services team, you'll be responsible for managing high-value accounts from start to finish:

Handling new quotations, renewals, and mid-term adjustments

Liaising with insurers and internal teams to ensure smooth processes

Keeping accurate records of all communications and policy details

Responding to client queries quickly and professionally via phone and email

Providing a customer experience that exceeds expectations

Staying up to date through regular FCA-compliant training

What We're Looking For:

We're after someone who is confident, proactive, and highly organised -- someone who enjoys building relationships and isn't afraid of taking initiative.

You'll ideally have:

A sharp eye for detail and high levels of accuracy

Strong communication skills -- written, verbal, and over the phone

A positive, "can-do" attitude with a bubbly but professional manner

Experience in a fast-paced office, customer service, or call centre setting

Familiarity with Excel and Word

Acturis experience (advantageous but not essential)

A strong sense of accountability and a results-driven mindset

Apply Now

If you're eligible to work in the UK and ready to take the next step in your insurance career,

apply today

and become part of a supportive, forward-thinking team.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Work Location: In person