Due to our continued growth, we are seeking a dedicated and proactive Account Handler to join our dynamic team and grow our already successful business. The ideal candidate will play a pivotal role in ensuring the smooth operation of our services, utilising strong communication and customer service skills. This position requires the ability to process quotations, new business, mid-term adjustments, and increase renewal retention to grow a book of business. This role would suit a career driven individual, preferably someone who has experience within a similar role who is full of energy, warm, friendly, and professional in their manor whilst having the drive to exceed targets.
Responsibilities
Communicate effectively with clients to understand their needs and provide excellent customer service/ support.
Assist in sales administration tasks, ensuring cover commences at the correct time, all relevant paperwork is completed premium is collected and maintaining accurate records and managing client databases.
Take instructions from new clients, including negotiating and agreeing terms and cover.
Liaise with insurers to provide the best possible coverage for our clients.
Collaborate with team members to enhance overall service delivery and operational efficiency.
Qualifications
Proven experience in customer service or sales role preferably within the Insurance Industry.
Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
Experience in telemarketing or insurance sales
Excellent organisational skills with the ability to manage multiple tasks simultaneously.
A proactive approach to problem-solving and a willingness to learn new skills as required.
Proficient in using Open GI (preferable not essential).
Possess good IT skills to use Microsoft programmes.
Good technical knowledge of Insurance.
If you're passionate about delivering outstanding service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity as an Account Handler.
Enjoy a competitive basic salary with the potential to boost your earnings through a
performance-based sales bonus.
Job Type: Full-time
Pay: 25,000.00-30,000.00 per year
Benefits:
Company events
Company pension
Free parking
On-site parking
Work Location: In person
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