Job Description

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Description

Are you detail-oriented and passionate about delivering exceptional service? We're looking for an Assistant Technician to support the processing and analysis of London Market Insurance underwriting data. In this role, you'll play a key part in ensuring accuracy, meeting performance targets, and collaborating across teams to deliver high-quality outcomes for our clients.

Ideal candidates will bring strong attention to detail, effective communication skills, and a basic understanding of the insurance market. You'll be part of a supportive, inclusive environment where your development is encouraged, and your contributions are recognised.

If you're ready to grow with a company that values PRIDE--Pioneering, Responsible, Inclusive, Delivery-focused, and Empowering--then we'd love to hear from you.

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Key Responsibilities

Process London Market Insurance underwriting data in accordance with established procedure guides.

Analyse technical data and calculate technical transactions, including limits, premiums, and deductions.#

Skills, Knowledge and Expertise

Strong attention to detail with a focus on service excellence and client experience.
Effective verbal and written communication skills.
Ability to work independently while fostering teamwork and collaboration.

Basic understanding of the insurance market, practices, and regulations is desirable.
Ability to interpret insurance documentation and data, demonstrating foundational knowledge of relevant classes of business is desirable but not essential.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:

Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focussed- we provide services we are proud of Empowering - we equip people to be their best
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Benefits

As well as a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

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About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.



As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.

Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.


Recognised as a

Great Place to Work certified company

and listed among the

Best Workplaces in Financial Services & Insurance

, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.