Job Description

Job Summary

We are looking for an administrator to join our family run Insurance Brokers which has been trading for over 45 years.

Initially the post will be administering online quotations and replying to customers, helping with postal duties and day to day administration. It can be a full time or school hours (although working will be required during school holidays) based in a small but busy Insurance Office. With the option of progressing towards an Insurance Advisor role.

Responsibilities and Duties

Responding to a varying volume of online quotations Answering customer enquiries and resolving customer issues Enveloping and franking post Ad-hoc administrative tasks as and when required

Required Education, Skills and Qualifications

Experience in common office software such as MS Word, MS Excel and Email Excellent communication skills - both written and oral Ideally (but not essential) 1 years' experience in a similar role A good call manner when handling inbound customer enquiries is required Organised, immaculate attention to detail and exceptional filling, organisational and prioritisation abilities, to meet strict deadlines often under pressure. Energy, enthusiasm, team player & good sense of humour. Willingness to learn new systems & processes as required. Ability to work well in a busy & fast paced varied environment.
Salary negotiable and subject to experience.

This is an office based role and not suitable for hybrid working.

GCSE's in English and Maths preferable.

Job Types: Full-time, Part-time, Permanent

Pay: Up to 25,000.00 per year

Benefits:

Company pension Sick pay
Education:

GCSE or equivalent (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Coventry (preferred)
Work Location: In person