Insurance Administrator
Dartford, ENG, GB, United Kingdom
Job Description
Job Title:
Insurance Administrator
Department/Group:
Customer Service Department
Salary
24,000 - 26,000
ROLE AND RESPONSIBILITIES
Key responsibilities include;
To interpret customer requirements and action changes to existing insurance policies
Processing new and existing business renewals in line with FCA requirements including obtaining and issuing appropriate documentation
Process mid-term adjustments / cancellations as appropriate
Calculating insurance premiums / adjustment premiums
Dealing with incoming customer telephone enquiries
Dealing with incoming post and emails
To present accurate information to Underwriters
To update client records
SKILL REQUIREMENTS
The skills, duties and other attributes required to excel as customer service team member include the following:
Excellent skills for communicating and relating with both staff members and customers
Confident telephone manner
Good interpersonal skills to create a cordial relationship with team members
Ability to multitask
Must be result oriented
Ability to be accurate and precise whilst working under pressure and meeting deadlines
A friendly and approachable personality
Ability to act as part of the team
To be able to adapt to customer requirements with patience and understanding.
Job Type: Full-time
Pay: 24,420.00-28,000.00 per year
Work Location: In person
Reference ID: QUO-C
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Job Detail
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Job IdJD3463294
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDartford, ENG, GB, United Kingdom
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EducationNot mentioned