Job Description

Are you a customer service superstar with a background in insurance? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our energetic team in Cambridge!

Why Alan Boswell Group?

At Alan Boswell Group, we've built our reputation over 40 years by offering friendly, expert advice on insurance, risk management, and financial services. Our success is driven by our people, and we're committed to helping you grow professionally while maintaining a work-life balance.

Position: Personal Lines and High Net Worth Specialist

Location:

Business park, 2 Cowley Park, Cambridge CB4 0WZ (Office-based with flexibility)

Salary:

25,000 to 32,000 per annum (depending on experience) + Benefits

Role Type:

Full-time, Permanent

What You'll Do:

Customer Engagement:

Handle enquiries from customers with professionalism and expertise.

Client Relationship Building:

Maintain and nurture client relationships, providing personalized advice and solutions.

Sales Opportunities:

Maximize every sales opportunity, ensuring clients receive the best insurance for their needs.

Quotations and Renewals:

Obtain quotations for new and existing customers and assist with renewals and adjustments.

What We're Looking For:

Experience:

Previous experience in an insurance environment is essential.

Communication Skills:

Excellent telephone manners and great communication skills.

Customer Focus:

Enjoy working in a customer-oriented environment and embrace change.

Team Player:

A collaborative spirit with a willingness to share ideas, knowledge, and experiences.

Attention to Detail:

High standards of work and an ability to multitask and prioritize responsibilities.

Growth Mindset:

A desire to learn and grow professionally.

What We Offer:

Annual Leave:

25 days + Bank Holidays (option to purchase up to 3 additional holiday days).

Bonus:

Annual company bonus scheme.

Life Insurance:

Coverage at 4x your annual salary.

Health Benefits:

Bupa Cashplan.

Pension:

Salary Exchange pension scheme.

Professional Development:

Supported training and development, including funded professional memberships.

Discounts:

On financial services and insurance products.

Referral Bonus:

Recruitment referral incentive bonus.

Cycle to Work Scheme:

Encouraging a healthy lifestyle and commute.

Standard Working Hours

Monday to Friday:

9:00 AM to 5:00 PM (1 hour for lunch; total of 35 hours a week)

About Us:

Alan Boswell Group is a leader in providing expert advice on insurance, risk management, and financial services. Our team is passionate about delivering top-notch service and support to our clients, ensuring they get the best insurance solutions for their needs.

Whether you're quite new to insurance or bring years of experience, we encourage you to develop and grow with us. If you're hardworking and focused on excellence, we want to hear from you!

Job Types: Full-time, Permanent

Pay: 25,000.00-32,000.00 per year

Work Location: In person

Application deadline: 17/10/2025