Job Description

Job Title: Insurance Advisor

Location: Bromsgrove Head Office (63 Broad Street, Bromsgrove, Worcs, B61 8LL)

Salary: From \xc2\xa325,000 per year

Job type: Full time/permanent

The position will be considered based from either the Bromsgrove Head Office (63 Broad Street, Bromsgrove, Worcs, B61 8LL) or Warwick Office (14 Market Place, Warwick CV34 4SL \xe2\x80\x93 branded as North Warwick Insurance Services).

At Jukes Insurance Brokers, great service lies at the heart of all we do. We build lasting relationships that go beyond simply ensuring that you have the cover that you need.

The Role:

Jukes Insurance Brokers are seeking an Insurance Advisor to join their expanding, award-winning team with a role to be based from either their Bromsgrove or Warwick offices.

The position will work to support clients and colleagues across a range of insurance policies, including Motor, Home, Travel and Business Insurance.

Relationship building and building rapport with both current and potential clients are critical to the role, both in person, over the phone and via email, therefore you will need first class service skills and high attention to detail.

Duties and responsibilities:

Ensure accuracy, efficiency and professionalism when dealing with both clients and insurers and conducting related administration work, including but not limited to:

• New business
• Renewals
• Mid Term Adjustments
• Claims
• Queries
• Premium financing arrangements

• Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
• Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
• Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
• Develop new business opportunities both through the current client base and warm leads.
• Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual \xe2\x80\x93 use checklists and support documentation as provided by the company to assist with demonstrating compliance.
• Handle any complaints in accordance with company procedures and regulatory requirements.
• Conduct learning, training and assessment exercises in accordance with your identified development requirements.

Person specification:

• Working knowledge of insurance products
• Experience of working in a client facing role
• Attention to detail
• Highly organised
• Confident communicator
• Able to build strong relationships with colleagues, clients, and insurers
• Broad range of I.T. skills

Further Details:

• The position is full-time, with standard hours being 9am to 5.30pm Monday to Friday, including 45 minute lunch break. Applications from those requiring flexibility with those hours are encouraged.
• Competitive salary and benefits.

Benefits:

• Flexible working hours
• On-site parking in Bromsgrove
• Cycle to work scheme
• Pension scheme

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job title of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Office Administrator, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician, Customer Service Executive, Client Support Advisor, Customer Services Assistant, Customer Support Administrator may also be considered for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa\xe2\x80\x99s at this time, so please refrain from applying unless eligible to work in the UK.

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