Job Description

Claims Handler
Glasgow
Salary: 30,000 Depending on experience
Do you have end-to-end claims handling experience?
If interested in applying your skills within one of the largest insurers in the world, with excellent employee benefits, then we would love to hear from you!
It will be advantageous if you have experience of handling Marine, Aviation, Property or Casualty Claims however we are also happy to consider candidates with experience gained in other areas of Claims.
Key Responsibilities:

• Negotiate the settlement of claims to bring them to a successful conclusion This may involve policyholders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties
• Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness ,including control of vendor expenses
• Focus on service delivery across the team for all internal/external client groups and stakeholders.
• Act as part of a team to ensure both Team and individual goals are met
• Work with third-party service providers to ensure claims service standards are maintained
• Represent our client at internal and external meetings, including review meetings with brokers, key clients and potentially London market representatives.
• Develop and maintain client relationships and look after key accounts by providing timely and clear responses to correspondence.
• Provide general assistance and support to senior claims adjusters, managers and underwriters, including projects and ad-hoc tasks as they arise

Required Knowledge & Experience

• Preference for professionally qualified individuals - ACII, or progress towards.
• Previous experience in a Claims handling role
• Excellent Customer Service skills
• Strong written and verbal communication skills

We offer in return!

• Competitive salary and pension scheme
• 25 days annual leave plus the ability to purchase 5 additional days
• Private Medical cover, Employee Share Purchase Plan, Life Assurance
• Subsidised gym membership, Comprehensive Learning and development offering
• Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
• Networking, mentoring & development opportunities, 1 day annual Charitable leave
• Cycle to work scheme, Active Sports & social committee, Employee Assistance program

If interested in this position please click to apply or for a confidential chat email me and we can arrange a time for a call David Colquhoun - dcolquhoun@hrcrecruitment.co.uk

Skills Required