Job Description

Fleet Evolution are a small but growing employee benefits business specialising in employee car schemes. This is a growing market and one which is challenging and complex within a small company that is growing and thriving. We seek apprentices to join us to fuel our growth and to develop long terms careers with a great potential!

As a leading provider of ev based employee benefits, we insure roughly 1,500 vehicles on our fleet. An opportunity has arisen to appoint a talented person to lead the administration of our motor insurance and driver claims processes.

Duties vary as part of the wider operations team but include;

- Handling customer enquiries via telephone and email

- Endeavouring to provide a seamless and effortless experience to customers when dealing with complex queries and claims.

- Managing the MID database additions and deletions

- providing MI to the management team and recommending improvements

What the role involves

- To provide efficient and professional customer service to both customers and colleagues

- To be the first response for insurance

- Process insurance documents

- Keeping relevant systems and spreadsheets up to date

- Place and manage vehicle insurance updates

- Provide claims updates to drivers

The skills we're looking for

- An experience of insurance claims

- Excellent telephone manner

- Clear communication skills

- Organised

- Problem solving skills

- Attentiveness

We don't want you to just give our customers an outstanding first impression, you are the perfect introduction to our long-standing commitment to providing exceptional customer service.

Joining our e team is the ideal opportunity for a hungry individual to train and progress in a fast-growing company where your achievements will only be limited by your drive.

Must have a minimum of 5 GCSE's A-C (level 6 or higher) including Maths and English. You must be positive, hardworking, friendly, and open. Please note, we are in a remote location with poor public transport links so public transport is not viable.

In return, you'll get full training, a career development plan, and a market leading suite of benefits. We want to train our stars of tomorrow and would love to welcome others to the programme.

The benefits we offer

- Competitive salary

- Company pension

- Healthcare

Job Type: Full-time

Salary: 26,500 per year increasing to 28,000 on completion of your first 12 months

Application question(s):

What interests you about this role? Why would you like to work with us?
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (required)
Job Type: Full-time

Pay: 26,500.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme Private medical insurance Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Tamworth B79 0PF: reliably commute or plan to relocate before starting work (required)
Application question(s):

What interests you about this role with us?
Work Location: In person