Job Description

Job Overview

We are an insurance brokerage specialising in a range of employee benefits, including international private medical insurance and other specialist solutions.

We are seeking a

highly organised and proactive Office Administrator

to join our growing team. This is an excellent opportunity for someone with

around one year of administrative experience

, ideally within insurance or financial services, who is looking to develop their skills in a professional and fast-paced environment.

The successful candidate will support day-to-day office operations, assist with client administration, and act as a key point of contact between internal teams, clients, and insurers.

Key Responsibilities

Manage incoming calls with professional phone etiquette and direct enquiries appropriately Maintain accurate electronic filing systems, records, and documentation Carry out data entry tasks using Microsoft Office, Microsoft Teams, and internal CRM/broking systems Assist with scheduling meetings, appointments, and managing shared calendars Prepare correspondence, reports, and presentations as required Support accounts payable and receivable processes, including invoice processing Provide general administrative support to team members and management Respond to client enquiries (existing and prospective) via a shared administrative mailbox Liaise with insurers to process

mid-term adjustments and policy amendments

Assist with onboarding new clients and organising related documentation and correspondence
Skills & Essential Experience

Previous office administration experience (approximately

1 year preferred

) Strong organisational skills with excellent attention to detail Confident written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Ability to manage multiple tasks and work to deadlines in a busy environment Professional phone manner and strong customer service skills
Desirable

Administrative experience within

insurance, financial services, or a regulated environment

Experience using CRM or broking systems Basic understanding of insurance documentation and processes
Personal Attributes

Well organised and methodical Reliable, proactive, and willing to learn Able to work independently while contributing positively to a team Comfortable handling confidential information
Why Join Us?

This role is ideal for a motivated individual looking to build a career within insurance administration. You will play a key role in supporting the wider team while gaining exposure to specialist insurance products and brokerage operations.

Please note a short screening questionnaire will be required for potential candidates in order to be considered for this role.

Job Types: Full-time, Part-time, Permanent, Temp to perm
Contract length: 12 months

Pay: 24,000.00-28,000.00 per year

Expected hours: 35 per week

Benefits:

Company pension Health & wellbeing programme Sick pay
Work Location: In person