Job Description

Insurance & Risk Officer

36124 - 39513 per annum - Market Supplement of 4,000

About The Role

We are looking for a Insurance & Risk Officer to take charge of our insurance and risk management functions, ensuring the council stays protected and compliant. You'll lead on everything from claims handling to fraud prevention, working closely with departments to promote effective risk practices.

This role would appeal to a dynamic individual with experience in risk management and insurance. The ideal candidate will have a corporate risk background as well as insurance management, claims handling and an understanding of basic anti-fraud strategy.

What you'll do:

Manage the council's insurance policies and claims. Develop and implement risk and fraud prevention strategies. Support managers with expert advice and governance insights. Lead risk training and reviews to promote a culture of integrity.
What we're looking for:

A solid background in admin or customer service with knowledge of insurance/risk. Strong IT and analytical skills. A collaborative, proactive attitude and ability to communicate clearly. Ability to communicate complex information clearly and effectively in various forms e.g. polices, reports and correspondence
This is your chance to make a real difference by supporting key functions that protect the council and its residents.

?

Closing date for applications: midnight 13 August

Interviews will be held on: W/C 1 September 2025

If you would like to have an informal discussion about the role, please contact James Wedon on 01493 846325.

About You

The successful candidate will be able to demonstrate that they have the following skills, knowledge, and work experience:

Demonstrable experience of working in an administrative and customer focused environment. Experience and knowledge of Insurance processes and procedures Experience and knowledge of risk management techniques and procedures Ability to respond to and resolve customer enquiries Ability to handle distressing situations in a calm and professional manner Ability to manage and prioritise workload Capability of achieving targets and working under pressure and against tight deadlines Ability to undertake research to analyse, evaluate and conclude on complex information
Basic awareness of anti-fraud strategies

Job Type: Full-time

Pay: 36,124.00-39,513.00 per year

Benefits:

Company pension Cycle to work scheme Flexitime Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in Norfolk, NR30 2QF