Job Description

Suffolk County Council

Address:

Riduna Park, Woodbridge, IP12 1QT - Hybrid

Salary:

28,598 per annum (pro rata for part time) -

Local Government Terms and Conditions

Alternatively, for existing NHS staff 27,485 per annum (pro rata for part time) -

NHS Terms and Conditions

Hours:

37 hours per week, flexible working options available

Contract:

Permanent

At Suffolk County Council and East Suffolk and North East Essex NHS Trust, we're reimagining what local government can achieve. As a

Care Coordinator

in the Woodbridge Integrated Neighbourhood Team, you'll help shape Suffolk's future through innovation, collaboration, and community impact. If you're ready to make a real difference, we're ready to support your journey.

Reimagine the possibilities.

Your role and responsibilities

As a Care Coordinator, your mission will be to support people in living well and independently at home. You'll play a key part in transforming how care is delivered - by building strong, trusting relationships, streamlining services, and helping to reduce unnecessary hospital admissions. You'll ensure care is delivered closer to where people live, making it more accessible, personalised, and effective.

You will:

Build trusted relationships with individuals and families to tailor support to their needs. Champion innovative projects and drive positive change. Work collaboratively with professionals across health, social care, and voluntary sectors. Navigate systems and services to ensure joined-up, responsive care. Enjoy autonomy, creativity, and the chance to make a meaningful impact. Identify gaps in service provision and contribute ideas to improve delivery. Support people through transitions in care, ensuring continuity and stability. Promote preventative approaches to reduce hospital admissions and improve wellbeing. Contribute to team learning and development by sharing insights and best practices.

What we are looking for

A passion for helping others and strong communication skills. Confidence using digital tools and a willingness to learn. Experience in health, social care, or community settings is helpful - but transferable skills from other sectors are welcome. Ability to manage multiple priorities and remain calm under pressure. A proactive mindset with the confidence to take initiative and solve problems. Respect for confidentiality and sensitivity when handling personal information. A team player who values collaboration and brings positivity to the workplace.

You can view a full list of requirements in the

Job and Person Profile (Word)

. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Our team is united by a shared purpose: to empower individuals to live independently at home through compassionate, community-focused support. We foster a culture of openness, inclusivity, and mutual respect, where collaboration and diverse perspectives are valued. With a strong sense of togetherness, we celebrate achievements and milestones together, creating a welcoming and supportive environment. The team comprises skilled professionals - including social workers, nurses, therapists, and wellbeing practitioners - who work closely across organisations and with the Woodbridge team to deliver holistic care. We champion continuous learning and professional growth, making this a dynamic and fulfilling place to thrive and make a meaningful impact.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our

Workforce Equality Report

.

For more information

Please contact

Nikki Pemberton

for a casual conversation. You can reach them by calling

01473 263708

or emailing

nikki.pemberton@suffolk.gov.uk

How to apply

Step 1 -

Read the

Job and Person Profile (Word).

Step 2 -

Click 'Apply Now' to start your online application.

Step 3 -

Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the

Supporting Statement template

.


Can you describe a time when you worked collaboratively within a multidisciplinary team to achieve a shared goal? What was your role, and how did you ensure effective communication and coordination?

The role requires flexibility to support different teams and adapt to changing priorities. Can you provide an example of when you had to quickly adapt to a new situation or support another team?

This role involves using various IT systems for data input and information sharing. Can you share your experience with using digital systems in a previous role and how you ensured accuracy and confidentiality?

Describe your experience of working with external partners or agencies (such as health, social care, or voluntary sector organisations). How did you build and maintain effective working relationships?

Step 4 -

Upload a CV (without name and personal details).



We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note:

Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing

recruitment@suffolk.gov.uk

or calling

03456 014412

. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date:

11.30pm, 11 November 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we

offer a wide variety of careers to suit people with a range of

skills, abilities and ambitions. We offer working options that

flex to reflect the way people work today and take the time to

understand and support your individual needs. We're driven

to make a positive difference to the world around us and

encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:



up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day
Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).