Job Description

Job Summary

An Integration Engineer is an experienced/certified technician working with in a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.

Job Responsibilities

Include but not limited to:

System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.) Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs) Software/OS configurations on various computer and mobile devices BIOS configurations and upgrades Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc. Asset tagging and asset management with accurate data logging. Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders Establish and maintain effective working relationships during course of assignment to complete delivery Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood. Unpacking, packing, and kitting of hardware and components May assist in creating build instructions for each customer/project Independently acquire additional skills to maintain technical competencies Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements. Assist other departments as required by the management team.

Qualifications

2 years disassembling and/or assembling computers and configuring Windows operating systems 4 x GCSEs

Required Skills

Ability to take initiative Ability to work efficiently and effectively to meet deadlines Proficient in Microsoft Office Word and Outlook Ability to explain technical information such as networking information, system errors, and OS configurations in layman's terms Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications Ability to learn additional skills to maintain technical competencies

Preferred Skills

Proficient in Microsoft Office Excel Prior computer related experience MS Dynamics / AX knowledge

Certifications (preferred but not essential)

Microsoft MCP CompTIA A+ CISCO General Vendor certification.

Unique Requirements

Extended hours may be required to complete some special projects This position is expected to frequently bend, lift, walk and stand for extended periods of time
Job Type: Full-time

Pay: 27,000.00-32,000.00 per year

Benefits:

Company pension Life insurance On-site parking Private medical insurance Referral programme
Ability to commute/relocate:

Barnsley S75 3UD: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person