Job Description

About us:

Buyagift and Red Letter Days are the UK's leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.

We're recruiting a proactive, tech-savvy

Integrations Specialist

to join us on an initial 9 month FTC, to take the lead in onboarding new partners who want to integrate with our gift experience platform.



This role is essential to helping our partners launch faster, with the best possible booking journeys and technical integrations.

You'll act as the key coordinator between our platform and our partners -- advising on the right integration paths, leading the onboarding journey, and project managing the go-live process. Your expertise will ensure each partner has a smooth, confident rollout of our alternative booking methods.
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Key Responsibilities:

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Lead Onboarding Projects:

Manage the integration aspect of the partner onboarding lifecycle -- from kickoff to go-live -- ensuring all tech requirements are met. +

Advise on Integration Options:

Guide partners through the best integration pathways based on their systems and capabilities (APIs, third party integrations etc.), and align their journey with our platform's booking flow.
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Own Partner Communication:

Be the go-to technical contact for our partners during the integration phase. Run regular check-ins, unblock progress, and communicate updates clearly.
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Coordinate Internal Teams:

Collaborate with Product, Engineering, Commercial, and Operations teams to deliver each integration project smoothly and on schedule.
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Ensure Technical Readiness:

Support partners with integration testing, data flow validation, and issue resolution. Make sure each partner is technically ready for launch.
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Drive Go-Live Execution:

Lead the final steps to get a partner live -- confirming readiness, running pre-launch checks, and supporting the launch day process.Document & Improve: Maintain accurate records of integration status and partner decisions. Share feedback to improve our onboarding processes and documentation.

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About you:

+ Experience managing external partner integrations, ideally in eCommerce, marketplaces, or SaaS + Good understanding of modern integration methods (REST APIs, iFrames, SFTP, Webhooks, etc.)
+ Good project management skills with the ability to juggle multiple onboarding projects at once
+ Confident in leading partner meetings, translating technical detail into business terms (and vice versa)
+ Highly organised, with a focus on clear communication and timely follow-through
+ Familiarity with booking platforms, availability systems, or experience inventory
+ Experience with tools like Jira, Salesforce, DevOps, Slack, or similar project management environments is desirable

We live by our company core purpose of Delivering Happiness - Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.

Our mission

For everyone in the UK to create unique memories that last a lifetime

Our vision

To be the most trusted platform in the UK gift experience market

Our Commitment to Equality, Diversity and Inclusivity

We're committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We're proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.