Job Description

About the job you're considering

------------------------------------

As a Senior Interaction Designer, you will play a critical role in delivering user-centered designs that meets the needs of our clients and their users. You will collaborate with multidisciplinary teams to design and deliver designs that are accessible, understandable, and aligned with the Government Digital Service (GDS) standards. Your work will span various projects within the UK Government, requiring a strong understanding of agile methodologies and the ability to work in a fast-paced, iterative environment.

Hybrid working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

-------------

The services we co-create within the organisation are often transformational - the solution may not be obvious and the landscape is complex, so we are looking for individuals who can make sense where there is very little framework or direction.

You will be expected to design and present concepts and user interfaces - including annotations for best practice in information architecture, navigation, and user flows.

Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs.

Design accessible and impactful products and services.

Employ a wide range of skills, interviewing users, creating detailed plans, understanding data, facilitating workshops, presenting research findings and more.

Visualise, articulate, and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence.

Apply technical knowledge and experience to create or design interactive prototypes, for both products and services.

In addition, you can understand and resolve design-centric disputes across varying levels of complexity and risk. You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery.

You can communicate effectively across organisational and technical boundaries.

You can identify opportunities to create business value and improve the user experience. You will also contribute to the wider XD community.

Your skills and experience

------------------------------

Experience working with Government Digital Service (GDS) service standards, using GDS design principles

Grounding in user-centred design, from concept to final delivery

Knowledge of which tools, process, or methods to use and how to bring an agile delivery team along with you

Ability to engage with development teams and architects to ensure data and technical considerations are accommodated within the design

Evidence of working with user centred design colleagues to synthesise insights and act on the outcomes

Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision, etc.

An empathetic approach and ability to listen to the needs of technical and business stakeholders and interpret them in a way that is clear for both audiences

Ability to present designs and justify decisions you've made using an evidence-based approach

Proven ability to create high-quality, compelling design concepts and artefacts such user flows, journey mapping, service maps and wireframes

Understanding of what good digital services look like and how to design in an inclusive, accessible way

Experienced in rapid paper and digital prototyping

Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and basic Javascript

Experience facilitating workshops, managing, and undertaking research with users and communicate using personas, interactive prototypes, and user journeys

Desirable

Experience of leading design sessions and integrating diverse perspectives

Understand the strategic context of your work and how it aligns with broader project goals.

Experience of working in other sectors

Consultancy experience and demonstrable experience of opening-up new account spaces

Multi-disciplinary design skills set

Your security clearance

---------------------------

To be successfully appointed to this role, it is a requirement to be eligible for Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Why you should consider Capgemini

-------------------------------------

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

-------------------

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of EUR22.1 billion