Job Description

Role Purpose

We're seeking an experienced and adaptable External Communications Lead to join our busy team on an interim basis. This role is critical in managing and delivering media relations activity that protects and enhances Mitie's reputation. The successful candidate will drive the execution of proactive and reactive media strategies aligned with commercial objectives and external engagement priorities.

Key Responsibilities & Accountabilities

Implement strategic communication plans to promote Mitie's brand, services, and leadership externally. Manage media activity to secure quality coverage in priority outlets, supporting commercial and reputational goals. Maintain strong relationships with journalists, editors, and media influencers across national, regional, and trade press. Co-ordinate the press office function, handling media enquiries and ensuring timely, accurate responses. Support reputational issues management, including out-of-hours media handling when required. Advise senior leaders on media engagement and reputational positioning. Draft and deliver compelling press releases, briefings, and articles that reflect Mitie's voice and values. Collaborate with internal teams to ensure consistent and aligned messaging.

Candidate Profile

Proven experience in external communications, ideally in a complex or regulated environment. Strong judgement and experience in issues and crisis management. Excellent written and verbal communication skills, with the ability to simplify complex topics and craft compelling narratives. A strong network of media contacts and a track record of securing impactful coverage. Creative thinking and the ability to deliver innovative communications solutions. Strong organisational skills and the ability to manage multiple priorities. * Collaborative working style and ability to influence across teams.