Role Overview:
This is a fixed term contract.
Accountable for delivering Farm Consultancy services, managing projects, and ensuring team profitability across the UK, with a strong focus on a client-first approach.
Responsible for conducting regular customer assessments and gathering client feedback to drive continuous service improvement to retain existing clients and create future growth.
Attract, retain, develop and motivate the team members under your supervision. Work closely and collaboratively with other teams and managers across the Promar business.
You Will:
COMMERCIAL PERFORMANCE
Budget and P&L supervision for the Farm Consultancy teams
To review client days and recognise sales from over servicing & under charging
To maintain existing client bases
To support sales and income targets set on an annual basis
Work with the MD to set, implement and successfully deliver a growth strategy for Farm Consultancy
Lead on the Farm Consultancy element in all contract tender submissions
Take a leading role in contract management for any corporate clients receiving Farm Consultancy services
EFFICIENT WORKING AND QUALITY STANDARDS.
Set and achieve targets for Sales, Retention and Project work in a timely fashion
Set and achieve standards for quality control and errors
Achieve a low level of customer complaints
Engage with customers to ensure their needs are met
Work with partner agencies and suppliers to continuously improve the products and services offered to clients
Embrace and roll out technology where appropriate to improve efficiency and modernisation of products and services
Ensure the Farm Consultancy Team adheres to compliance standards for Anti Money-Laundering, Data Protection and other standards as may be required in accordance with UK legislation and internal policy
TEAM MOTIVATION AND CAPABILITY
To manage the personal development & career plans of the Farm Consultancy Team Leaders, and to support them in managing these for their teams.
To successfully recruit employees in a prompt & timely manner and support them to achieve their targets
Contribute to improving operating processes by allowing team members to contribute ideas and by communicating best practice
Requirements:
Excellent organisational skills with the ability to work under pressure to achieve set deadlines.
Work consistently to a high standard with attention to detail & quality.
Solution-orientated with a pioneering attitude to inspire others
Demonstrate strong leadership characteristics
Excellent communication skills necessary for building relationships within the regional teams, wider Promar teams & and external customers.
A desire to lead and motivate a successful team to achieve set goals with the ability to work under their own initiative, unsupervised and to make decisions in the best interest of the team
Excellent interpersonal skills
An agricultural consulting qualification or experience is highly desirable
Business Overview:
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