Job Description

We're seeking an Interim HR Systems & Process Improvement Lead to drive a major transformation across our People function.



This is a strategic, project-based role -- not part of day-to-day HR operations -- working closely with our Senior Leadership Team and colleagues in HR, Digital, and Operations. Your objective is to design and implement a modern, efficient, digital-first HR function that enhances employee experience and supports organisational growth.



The length of the fixed-term contract and consultancy days are open to discussion and will depend on the scope identified during the discovery phase.

Details:

Location:

Hybrid / Head Office (North Tyneside)

Contract:

Fixed Term - 6 to 9 Months (Flexible)

Days:

2-3 Days per Week (Consultancy Basis - Negotiable)

Rate:

Competitive Day Rate

Key Responsibilities

HR Systems & Digital Transformation

Lead the upgrade or implementation of our HRIS, ensuring seamless integration with payroll, finance, and CRM platforms. Develop and embed self-service tools and dashboards to improve data visibility and reporting. Oversee project delivery from planning to execution, including milestones, risk management, and benefits tracking.

Process Review & Efficiency Improvements

Conduct a comprehensive review of HR processes (e.g., onboarding, performance management, compliance) to identify automation and efficiency opportunities. Recommend and implement streamlined workflows that enhance accuracy, speed, and employee experience. Ensure all changes maintain compliance with employment law and regulatory requirements.

Stakeholder Engagement & Project Leadership

Develop and manage a detailed transformation project plan and present progress updates to the Senior Leadership Team. Collaborate with colleagues across HR, IT, Finance, and Operations to ensure smooth implementation and strong stakeholder buy-in. Work alongside HR operations staff (without direct line management) to understand pain points and co-create better systems.

Requirements

Essential:

Degree or equivalent level of education in HR, Business, or related field. Significant experience leading HR system implementations or upgrades. Proven track record of delivering HR transformation programmes in complex organisations. Excellent project management skills, with strong change management and stakeholder engagement experience. Deep understanding of HR processes and compliance requirements. Strong technical understanding of HRIS platforms and integration with other systems. High proficiency in Excel and data analysis tools. Ability to communicate complex concepts to non-specialist audiences.

Desirable:

CIPD qualification or equivalent. Experience in the charity, non-profit, or social enterprise sector. Familiarity with payroll and finance system integration. Project management qualification (e.g., PRINCE2, Agile, PMP).

If this sounds like a role you'd be interested in, please apply below or email HRTeam@ageuknorthtyneside.org.uk for more information.