Job Description

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
What your team does:
Our QA team is embedded within cross-functional product delivery units known as the "Three Amigos": a product owner/BA, one or more engineers, and a QA engineer. From the earliest stages of development, QA is involved in shaping features and defining quality outcomes. The team owns feature delivery end to end--ensuring testing is never an afterthought but a critical and continuous part of the software lifecycle. We support both our core platform and custom client projects with a focus on quality, efficiency, and collaboration.
Who you are:
You're an experienced test analyst who thrives when involved early in the development process. You see yourself not just as a tester, but as a critical voice in shaping features, uncovering gaps, and pushing for the best user experience. You're inquisitive by nature, comfortable jumping into complex domains, and keen to understand the "why" behind every function. You've likely worked across both product and project environments, and you're quick to pick up new tools, terminology, and industry nuances. You're methodical, articulate, and collaborative--able to clearly communicate issues and suggestions with engineers and analysts alike. Formal credentials aren't the point--what matters is your experience, your curiosity, and your ability to drive quality throughout the SDLC.
What you'll work on:Collaborate with cross-functional feature teams from the earliest planning stages through delivery. Develop and maintain manual test scripts in Azure DevOps that feed into a wider regression suite. Design clear and traceable test scenarios used for both manual and automated test execution. Contribute to automated testing (frontend, API, performance, security), working closely with automation engineers. Engage in functional and non-functional testing as needed (smoke, regression, performance, API, security). Participate in early-stage feature specification to validate assumptions and identify gaps. Support defect identification, debugging, triage, and resolution. Contribute to continuous improvement of QA tools, processes, and practices. Assist with project-specific testing in client-focused environments with custom requirements. Help deliver evidentiary reporting, test coverage metrics, and support strategic QA initiatives

What you may have:Proven experience as a QA Engineer/Test Analyst in a software development environment. Strong understanding of manual test design and execution. Experience collaborating within cross-functional agile teams. Ability to understand complex business domains quickly. Familiarity with writing test cases in Azure DevOps (or similar tools). Excellent communication and collaboration skills. Highly detail-oriented, methodical, and inquisitive. Comfortable with both product and bespoke client project testing.

Serious bonus points if you have:Experience with Playwright or frontend/API test automation frameworks. Background in legal, insurance, or case management software. Prior exposure to "Three Amigos" development or similar collaborative planning models. Understanding of concepts like fee earners, matters, Part 36 offers, etc. Contributions to performance or security testing processes. Ability to provide meaningful input into usability and UX decisions. Familiarity with evidentiary QA reporting or metrics-driven quality analysis.


Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers

About Clio

At Clio, we are on a mission to transform the legal experience for all. As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.



We are an award-winning team that has been recognized as one of Canada's Best Managed Companies, Canada's Most Admired Cultures and has topped Fast Company's list of Most Innovative Companies. In line with our mission, we've been up to some big things, including becoming a multi-product company, launching a $1 million COVID-19 Legal Relief Initiative, and most recently, securing a US$110M Series E funding round and a USD $1.6B valuation.



This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning. If you've ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.



Some highlights of our Total Rewards program include:Competitive, equitable salary with top-tier health benefits and dental coverage Hybrid work environment, with expectation for local Clions to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy Pension contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years


The full salary range for this role is 50,200 to 59,000 to 67,900 GBP.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers