Music is Universal
It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Introducing Amplify U
Amplify U is our Early Talent Programme at Universal Music Group UK. It helps build a sustainable and inclusive talent pipeline by equipping emerging professionals with real-world experience, industry insight and the skills to forge a career in music.
Our Internship Overview
The Amplify U Internship is a structured, 12-month paid programme open to individuals aged 18 and over who demonstrate a strong interest in a career in the music industry. Interns are placed within specific departments and will gain meaningful, hands-on experience while developing professionally and personally through curated development sessions, projects and network-building opportunities.
The Role
Universal Music Group is looking for a Digital Operations Intern to support across the Fused Digital Media team. The core responsibility of this role is to support and maintain the quality and accuracy of the operational systems. From managing the booking system, to supplier payment, to spend analysis.
The role is a key support role for driving forward improved ways of working through the evolution of our media and finance systems and whilst experience in digital media or operations isn't required it is an ideal and at the least we expect individuals to have an interest in the digital media landscape.
We're looking for a hungry self-starter prepared to roll their sleeves up and ask questions where needed. Someone who is adept with numbers & also engaged with social media and media content, particularly across TikTok and can support with trend research & analysis.Supporting operations team in managing the central booking system & reporting platforms
Working with campaign management to reconcile spends accurately
Creation of monthly POs for all suppliers & Reconciling actual supplier invoices to POs
Maintaining log of completed spend issues/errors
Working with label Fused team heads & label FDs to provide monthly and annual forecasts
Involvement in media owner trading
Support the data team in the identification and execution of internal measurement initiatives
Working closely with campaign management team & media planners to report performance and deliver campaigns in line with performance targets
Support Influencer Strategist &Fused team heads with social media trend research and analysis.
Learning & Development
Throughout your internship, you will benefit from:A dedicated onboarding experience, including UMG UK immersion and coaching
A Lumina Spark strengths profile and one-to-one coaching session
Quarterly soft skills workshops (e.g. presenting, time management)
Networking sessions with professionals across UMG UK
Intern shadowing days and unique industry experiences
Ongoing check-ins and final internship review with career planning support
Who you are:Passionate about music and music video content, with a positive and enthusiastic attitude
Desire to pursue a career within the creative fields of a label, previous experience highly advantageous
Proven experience of working effectively and efficiently under pressure in a calm and organised manner
Knowledge of the UK music landscape & new talent within it
Professional, proactive and flexible approach to work - ability to prioritise, multi-task & pre-empt problems before they occur
Excellent track record of working to strict deadlines & maintaining a high standard of attention to detail
Excellent verbal and written communication skills and the ability to deal with people at all levels
Strong problem-solving skills
Proven ability to build and maintain good relationships both internally and externally
Team player able to work on own initiative
Ability to deal with situations discreetly & confidentially
Able to demonstrate a tactful and diplomatic approach
Experience in using in house computer systems and packages including Excel, Word and Outlook
Qualifications:
There are no specific academic requirements. We welcome candidates from all backgrounds and experiences.
Why Join UMG UK?
UMG UK is the home of many of the world's most iconic labels and artists. This is your opportunity to:Gain hands-on experience in a global music company
Develop professional and interpersonal skills that last a lifetime
Connect with industry experts, collaborators and fellow interns
Be considered for future roles in a business that values emerging talent
Diversity, Equity, Inclusion & Belonging
The best way to flourish in our ever-changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society.
We're committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music.
Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate.
Just So You Know...
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
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