Job Description

The Role

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Internal Account Executive - Insurance (Farming & Commercial Sectors)

Salary: (dependant on experience and professional qualifications)

Full Time position

Permanent Contract

Location: Hay-on-Wye and Knighton Agencies

5 days per week, 35 hours

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As local agencies of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

About the role:

We are seeking a driven and customer-focused Internal Account Executive to join our team in the Hay and Knighton Agencies, specialising in the farming and commercial sectors. The ideal candidate will be responsible for developing new business, the day-to-day management of existing accounts, and delivering tailored insurance solutions that meet the unique needs of agricultural and commercial operations.

Key Responsibilities

Prospect and develop new business opportunities through networking, referrals, and targeted marketing efforts. Day-to-day management of existing accounts by handling changes to commercial, personal and motor policies. Dealing with general incoming farming and commercial queries from our diverse client base. Cross selling financial lines policies, cover enhancements and Risk Management Services to existing clients. Develop and maintain strong relationships with existing clients in the farming and commercial industries. Identify client needs and present appropriate insurance products and risk management solutions. Work closely with underwriters to negotiate terms and secure favourable coverage for clients. Stay informed on industry trends, regulations, and market developments relevant to agricultural and commercial insurance. Maintain accurate records in CRM systems and prepare reports on account activity and pipeline forecasts. Collaborate with internal teams including claims, underwriting, and customer service to ensure seamless client support.

About you

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Experience working within the Insurance industry desirable. Understanding of insurance products relevant to farming and commercial businesses. Excellent communication, negotiation, and interpersonal skills. Self-motivated with the ability to work independently and manage multiple priorities. Proficient in Microsoft Office and CRM software. People orientated approach. Excellent time management and organisational skills. Demonstrated ability to work independently and as part of a team in a fast-paced environment. Detail-oriented, with a proactive approach to problem-solving. Full UK driving license.

Our commitment to you:

Competitive salary, retirement plans, and paid time off. Opportunities for professional development A collaborative and supportive work culture that values diversity and inclusion.


If you are a motivated professional eager to contribute to a vibrant organisation and enhance office efficiency, we encourage you to apply by submitting your CV and a cover letter detailing your relevant experience and interest in this position.



Training and support will be provided by the Agents, NFU Mutuals Quality Development Consultant, Locum Manager, Head Office IT and compliance departments.



Please apply in writing with CV and covering letter to: Mark Simpson, Senior Agent at mark_simpson2@nfumutual.co.uk



Should you require further information about the role or discuss your application please call me on 01479 820 354

Closing date for all applications: 16th June 2025.

Please note you will be employed by Hay-on-Wye and Knighton Agency of NFU Mutual and not NFU Mutual directly.