Are you from a background in metals, builders merchants, plumbing merchants, industrial, engineering or similar?
Would you like to work in a reactive, fast paced sales role, with NO COLD CALLING?
You have the opportunity to join a well established metals stockholder in Glasgow. This national business supplies a stainless, aluminium and other metals into a variety of industries across Scotland.
Due to growth, this company requires a new Sales Executive for an office based role. The company will consider candidates from a metals background but is also very open to people from a builders merchant background or industrial/engineering background.
Major Aims:
Answer all In-bound calls promptly aiming for 80% to be answered in less than 5 seconds.
Take advantage of all sales enquires to generate orders.
Deal with any sales enquires/queries.
To serve customers on Trade Counter.
To ensure Total Customer Satisfaction is achieved always.
Description of Duties and Key Tasks:
Process customer orders swiftly, efficiently. LIVE
Offering alternatives if out of stock - offer range extensions.
Undertake prospecting tasks to the requirement of the Sales Manager.
No cold calling - contacting existing customers who have purchased or lapsed.
Work as part of a team ensuring that there is ample phone coverage before leaving work station.
Maintain good relations with existing customers.
Build good relations with new customers.
To assist customers with all enquiries/queries.
Ensure all enquires are replied to in the shortest possible time.
Maintain back order report daily. Keeping the customer informed of delivery times.
To provide quotes aiming to be competitive yet with maximum profit in mind. Maintain quotes daily.
Liaise with Accounts regarding credit limits.
Liaise with Purchasing and Transport regarding deliveries.
Job Types: Full-time, Permanent
Pay: 26,000.00-35,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work Location: In person
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