Job Description

The Opportunity

Kite Packaging have an excellent opportunity for an Internal Account Manager to join their Sales team in Waterlooville. Kite Packaging was founded in 2001 with a unique vision and a philosophy of employee-ownership. We were a true greenfield start up and have grown quickly to be the 2nd largest packaging distributor in the UK. In the past year Kite has been awarded 'Top 50 Fastest Growing Companies in the Midlands' and 'The Sunday Times Track 100 Fastest Profit Growth in the UK'.

Our growth has consistently been the best in our sector, and we are continually investing in our business and our greatest asset is our 'people'. Turnover in 2023 was 168m and our growth continues to accelerate.

The expectation is to provide first-class customer service to our valued clients and sales support to our sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.

Key Skills and Essential Experience:

Essential requirements for the role:

2 years experience in a B2B Customer Service role Competent user of Microsoft Office functions Educated to A-Level Standard (or equivalent) Demonstrate strong mathematics and numeracy
The successful candidate will also have the following key skills:

Be outgoing, positive and have excellent communication skills, particularly on the telephone Be a strong and accurate administrator Be commercially minded Be a flexible and supportive member of the team Manage a healthy workload and maintain focus and organisation Be able to understand and effectively follow company process and procedure Have a track record of customer service success and a desire to improve the customer experience Show a desire to learn about new and existing products

What you'll get:

Excellent competitive salary Good work - life balance. 8:00am to 5:00pm Monday to Friday Holidays 22 days rising to 25 days Option to buy and sell holiday After 6 months a range of benefits: life insurance, pension and an optional healthcare scheme The option to become a shareholder in the business after 6 months employment
Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension Cycle to work scheme On-site parking Referral programme
Schedule:

Monday to Friday
Education:

A-Level or equivalent (required)
Experience:

B2B: 2 years (required)
Location:

Portsmouth PO3 5RQ (preferred)
Work Location: In person

Reference ID: IAM - South Coast