Job Description

Opos Limited - The Business

Opos Limited is a technology lead BPO and FCA regulated debt recovery business with a major focus on the value of our people proposition. Based in Dumbarton, near Glasgow, we operate across multiple partners with a presence across multiple sectors; both regulated and non-regulated. We are primarily a consumer-focused business; however we do have some presence in commercial collections and are currently growing this side of the business. We boast some of the best and innovative technology solutions in the industry, supplied and maintained by our sister company www.ddisoftware.co.uk. More information on Opos can be found at www.oposlimited.com/opos.

- Key Purpose - We are looking for a motivated, detail-oriented individual who enjoys problem solving and has a strong eye for identifying risks and improvements. You do not need to have previous audit experience -- full training will be provided -- but you should be able to demonstrate strong analytical skills, clear communication, and the ability to work independently as well as collaboratively.

Core responsibilities will include but are not limited to:

Working alongside the Head of Compliance & Compliance Team to deliver the Internal Audit programme across the business.

Conducting independent audits of key processes, functions, and controls to ensure compliance with internal policies, regulatory requirements, and client expectations.

Preparing clear, accurate, and evidence-based audit reports, highlighting findings, risks, and recommendations.

Supporting the business in developing, monitoring, and following up on action plans to address identified risks or areas for improvement.

Monitoring and reviewing the effectiveness of automations within the business to ensure accuracy, reliability, and compliance.

Identifying trends and root causes from audit findings to support continuous improvement across the business.

Building strong working relationships across Operations, Collections, and Support functions to ensure audit activities are completed efficiently and collaboratively.

Maintaining accurate and up-to-date audit records and documentation.

Personal Skills (Essential Behaviours) :

The ideal candidate will:

Be methodical and organised with excellent attention to detail Have strong written and verbal communication skills Be confident using Microsoft Office software packages Show initiative, reliability, and a proactive approach to their work Be able to analyse information objectively and make practical recommendations Previous experience in audit, compliance, or a related field is desirable but not essential

Qualifications

Be methodical and organised with excellent attention to detail Have strong written and verbal communication skills Be confident using Microsoft Office software packages Show initiative, reliability, and a proactive approach to their work Be able to analyse information objectively and make practical recommendations Previous experience in audit, compliance, or a related field is desirable but not essential

Benefits:

28 Days Paid Holiday with opportunity to accrue more holidays based on tenure. NEST pension scheme In job qualifications Additional half day holiday on birthday

Schedule:

Monday to Friday, 9am-6pm
Job Types: Full-time, Permanent

Pay: 26,325.00 per year

Benefits:

Company events Company pension Discounted or free food On-site parking Referral programme
Work Location: In person