Job Description

Details

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Reference number

437122

Salary

51,000 - 51,000
Circa 51,000
GBP

Job grade

Other

Contract type

Fixed term

Length of employment

18 Months

Business area

MAPS - Strategy, Policy & Governance

Type of role

Communications / Marketing

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Bedford

About the job

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Job summary

Internal Change Communications Adviser

c.51000 per annum

Bedford

18 Month FTC

Hybrid Working

Join us at the Money and Pensions Service (MaPS) as an Internal Change Communications Adviser. This role offers you the chance to make a significant impact by shaping and delivering clear, engaging communications that help colleagues understand, embrace, and navigate organisational change. You'll play a key role in ensuring that change initiatives are communicated effectively, fostering transparency, trust, and alignment across the organisation.


You'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.

Job description

Role Overview

The Internal Change Communications Adviser will report directly to Head of Corporate Affairs. In this role, you will be responsible for:

Key Responsibilities:

Internal Change Communications Development and Delivery

Drive the creation and delivery of clear, engaging communications that support organisational change initiatives.

Content Creation and Storytelling

Collaborate across the organisation to proactively source, craft, and edit compelling content and stories that illustrate the organisation's change journey, reinforce our vision and purpose, and spotlight staff contributions to key change programmes.

Expert Guidance

Provide advice to colleagues on developing accessible and inclusive content that fosters a sense of community, shared purpose, and clearly articulates organisational values during periods of transition.

Project Leadership

Lead and deliver projects aimed at enhancing internal communications by engaging diverse stakeholders and ensuring processes are in place to create up-to-date, relevant content that supports change initiatives.

Cross-Team Collaboration

Partner with teams across the organisation, including People and Culture and Technology and Change, to strengthen two-way communications and collaboration, particularly supporting staff engagement and feedback in a hybrid working environment during change.

Multi-Channel Communication

Create targeted content for internal audiences across multiple channels--including the intranet, virtual briefings, in-person events, leadership cascades, and the weekly e-bulletin--that explains change initiatives and highlights progress and impact.

Monitoring and Evaluation

Monitor and evaluate the effectiveness of change-related communications by collecting feedback and impact data, using insights to continuously improve messaging and channel strategy

Person specification

To excel in this role, you will need to demonstrate:

Proven track record in internal change communications or a closely related role, with demonstrable experience in supporting organisational transformation initiatives. Outstanding written and verbal communication skills, with the ability to create high-quality, accessible content tailored for a variety of internal channels--including the intranet, internal newsletters, presentations, blogs, and event briefings--that clearly explain change programmes and their impacts. Experience in planning, organising, and delivering internal events and communications activities that drive engagement and understanding of change in a hybrid working environment. Strong ability to build and nurture collaborative relationships across teams to ensure the successful delivery of change-related communications and to foster a sense of shared purpose and community during periods of transition. In-depth understanding of a range of internal engagement and communication channels, with insight into the strengths and limitations of each in the context of communicating organisational change. Solid grasp of internal engagement and change communication theory and best practice, with experience in applying these principles to support staff through change and to reinforce organisational values.

Desirable:

Video editing and design experience

Benefits

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Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Things you need to know

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Selection process details

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.


At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values:

Caring

We care about our colleagues and the people whose lives we are here to transform.

Connecting

We will transform lives through our ability to make positive connections.

Transforming

We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."


Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity.

Job Reference:

MaPS01034

Close Date:

25/11/25



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Nicholas.Heron@reed.com Email : Nicholas.Heron@reed.com
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Recruitment team

* Email : Nicholas.Heron@reed.com