Job Description

Job Introduction

HCRG Care Group are looking for a dedicated and responsible Internal Communications Manager.


The Internal Communications Manager is responsible for delivering effective, engaging internal communications which brings us together as an organisation: building our culture, changing behaviour and unifying us as a team.


The post holder will be the enthusiastic, supportive gatekeeper of our colleagues' attention. They will work with corporate teams and leaders to understand objectives and plan a proactive communications programme which delivers for everyone.


The post holder will deliver strategically aligned communications, and be the strongest dis-advocate for copy-and-paste communications and comfortable and happy to challenge upwards and across in the spirit of delivering for our colleagues and our business.


Base:


The role will be based in an appropriate office location, with flexible working as standard.


Main Responsibilities
Plan and deliver a programme of communications which maximises utilisation of the Internal Communications resources towards the delivery of the organisation's strategic objectives Support, either directly or through the provision of toolkits or similar, effecitve internal communications plans and campaigns to support the delivery of critical projects (such as change initiatives) Produce, or oversee the production of, communications materials by developing and authoring a variety of communications in a variety of formats (including but not limited to written, video, presentations) Provide strong leadership in line with the HCRG Care Group guidance and policies for the Internal Communications colleagues reporting to you, directly and indirectly Build strong collaborative relationships with managers and leaders from across the business, acting as a trusted advisor Deputise for other leaders within the function as required to support the organisation

Please see the attached job description for a full list of job responsibilities.

The Ideal Candidate

Essential

Strong communications skills with excellent written English Demonstrable experience of delivering and overseeing Internal Communications across a complex and large organisaiton Knowledge of the different and most effective ways to communicate with and engage a diverse and remote workforce within the health and care industries Structured and organised approach to time management Good attention to detail including informal proofing experience

Desirable

Related degree or professional qualification Experience of coaching and developing more junior colleagues Solid understanding of the Health and Care sector Member of a prfessional trade body such as CIPR, PCRA or CIM with a commitment to continuous professional development

Other requirements:

You may be required to work at evenings and weekends where there is a business need to ask you to. You will be working as part of a business with a 24/7 operational and participation in an on-call rota supporting colleagues outside of usual office hours is part of the role.


Travel to our sites across England may be required, in particular to our offices in Farnham (Surrey), London and Runcorn.




About The Company

We change lives by transforming health and care.



Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.



We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.



While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.



As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.



Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.


Package Description

As an Internal Comms Manager

,

you'll be part of our valued team at HCRG Care Group.


You will feel valued as an

Internal Comms Manager

within HCRG Care Group, receiving access to exclusive rewards and benefits including:

40,000 - 45,000 with group pension

Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support - at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least 100,000 of ringfenced innovation funding each year * The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission