Job Description

###

Description

Internal Communications Manager - 12-months FTC

Role details

Candidates must be 18 years of age or older Candidates will need five years minimum experience working in a communications related role Candidates must have experience working in Internal Communications specifically Candidates must live within a commutable distance from Norwich, Colchester, Cambridge, Stratford (London) or Stansted and willing to regularly travel within East Anglia and London for the role

Kickstart Your Career with Greater Anglia!

Are you looking to progress your career in a dynamic and supportive environment? Greater Anglia, one of the UK's best performing train operators, running services to/from London Liverpool Street and across the East of England, is offering an exciting opportunity to join our Corporate Affairs team.

With our new, state-of-the-art, environmentally friendly trains, now is the perfect time to join us as we raise rail's profile, encourage more people to travel by train, enhance customer experience standards, maximise rail's positive contribution to society, and ensure Greater Anglia is a great place to work for our colleagues.

Join our team as a Internal Communications Manager. Please note that this is a 12 month Fixed Term Contract.

About the role

We are seeking an experienced Internal Communications Manager to join the high-performing Corporate Affairs team at Greater Anglia. The role will cover the existing Internal Communications Manager for 12-months as maternity cover. The successful candidate will have existing experience working in Internal Communications.

The role will act as the lead for all internal communications activities, events and channels. As someone with strong writing, project management and multi-tasking skills, the role will involve producing and delivering high quality content (in multi-channel formats), events and initiatives for GA colleagues. The successful candidate will work with the leadership team on communicating with colleagues through a period of industry change.

The closing date for all completed applications is on 12 December.

Please note vacancies can close earlier due to high influx of candidate applications

At Greater Anglia we are proud of the work that we do. We're investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.

Join us and experience

:

Inclusivity & respect

: be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.

Community & teamwork

: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.

Pride & progress

: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.

Ready to bring your GA game?

If you would like to have an informal conversation about the role, please contact karen.mccann@greateranglia.co.uk



###

Key Responsibilities

Key responsibilities:

Lead on producing and delivering multi-channel content for Greater Anglia colleagues (magazine, video, photography, digital, print, weekly email newsletter). Project manage the quarterly colleague magazine, including creating content, assigning tasks to Comms Officers, proofing, editing, working with the designer and the print house. Working collaboratively with the Senior Media PR and Communications Manager on communications plans for large projects. Leading on internal only communications plans including working with agencies to produce internal design assets including posters, leaflets and banners. Take the lead role in producing content for weekly and monthly leadership communications as well as leading on business priorities including performance, culture, equity, diversity and inclusion, people experience and industrial relations, working closely with the Head of Corporate Affairs. Play an integral role in developing and executing colleague events including an annual awards ceremony, conference and listening forum. Work with leaders on delivering timely, relevant and clear updates on industry change. Playing a key role, with all other Corporate Affairs colleagues, in the delivery of the out of hours press on call service (as part of a 24/7 weekly roster that is shared equally between the team).


###

Skills, Knowledge & Expertise

We're Looking For Candidates Who:

A proven record of working in an internal communications role Effective written, verbal, and storytelling skills with close attention to detail. Proficient in tailoring content, reaching and driving positive engagement with a wide range of target audiences, both internally and externally. Highly capable with technology and working with multiple systems including Microsoft Office, especially SharePoint. The ability to manage time effectively and independently carry out a range of tasks to help plan, develop and implement communications activity. Interpersonal skills, with a friendly, approachable and positive attitude, team spirit, and ability to foster a collaborative work environment. Assertive and professional with the ability to work with colleagues from the frontline all the way to director level. Calm under pressure, adaptable, and solutions-oriented, with effective problem-solving skills and integrity in handling diverse situations.


###

Job Benefits

What's in it for you?

Travel discounts

: enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!

Exclusive discounts

: access the GA Hapi App for deals on shopping, dining, and fun days out.

Vouchers for loved ones

: get 12 annual discount vouchers for family and friends to enjoy.

Wellbeing support:

24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.

Save while you spend

: cycle to work and tech purchase schemes once you pass probation.


###

About Greater Anglia Recruitment

Want to make a difference working for the railway?

Greater Anglia operates a busy railway network between London Liverpool Street and the east of England. With a team of around 3,000 colleagues, we operate 134 stations throughout Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk. Greater Anglia also operate Stansted Express services between London Liverpool Street and Stansted Airport.

Roles on the railway are very varied with everything possible from train driving, customer service, being involved with engineering, working in our control room or being part of the HR, finance, marketing, safety, train planning, or communications teams.

No day is ever the same on the railway! Customers are at the heart of the business, and there's never been a more exciting time to kickstart your career with us.