Job Description

Introduction

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.



We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.



We are currently recruiting for an Internal Communications Manager to join our established and experienced team here at RSA on a hybrid basis.

Your role

The Internal Communications Manager will be responsible for developing and executing internal communication strategies that keep employees informed, engaged, and aligned with RSAs strategic objectives, goals and values.



This role requires a strong thinker with excellent writing and interpersonal skills, and a passion for creating engaging content that will resonate across diverse audiences.



Key Responsibilities:


Develop and implement comprehensive internal communication strategies that align with RSAs objectives and foster a positive organisational culture. Create and deliver high-quality, engaging content for various internal communication channels, including emails, newsletters, intranet, presentations, and videos. Provide guidance, training (with support from HR) and critically regular tool kits and cascades of materials and messaging to managers and leaders to help them be better at communicating to their people Plan and execute internal events, such as town halls, employee recognition programs, and other company-wide meetings. (this role is not about supporting individual business units or teams). Manage internal communications during times of change or crisis, ensuring employees are informed and supported. Work closely with teams, and especially the EA/PA network to ensure cohesive and consistent messaging across the organisation. Look to set up a communications champion network to help with this.

About you

You will be an experienced internal communications professional with proven experience at a managerial level. Ideally you will have a degree in Communications, Public Relations, Marketing, Business Administration, or a related field, you bring both strategic thinking and expertise to the role.



You have exceptional written and verbal communication skills, along with a high level of empathy--enabling you to handle sensitive topics with care and clarity. Your storytelling and content creation abilities help bring messages to life.



You will be comfortable working with a range of digital communication tools--whether it's intranets, email platforms, or collaboration tools--you're also highly organised, able to manage multiple projects and deadlines in a fast-paced environment.



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What we offer you

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.



We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.

About Us

We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.



We understand that home life is a priority and are happy to consider reduced hours or job shares.



If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey.



As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.



If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form



Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.



Job Reference: UK002829