Job Description

Job reference number:

NS073

Contract:

Permanent, full time, 35 hours per week. (Flexible working, job share, condensed hours considered).

Location:

Kings Hill based (Kent)] or London based, with hybrid working

Salary:

40,000 to 43,000 per annum




Ready to shape how we connect, engage and inspire our people during an exciting period of transformation?


We're looking for a talented Internal Communications Manager to join our Group Brand and Marketing team at Charities Aid Foundation (CAF).

Who we are

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.


We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank, CAF Bank.


Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

What you'll do

At CAF, every one of us contributes to our impact, and as our Internal Communications Manager you too will play an integral part in what we do.


You will be responsible for creating, implementing and overseeing our internal communications programme in the UK, across CAF and CAF Bank. This role involves coordinating all internal communication activities to ensure that employees are informed, engaged, and aligned with the company's strategy, goals and values.


As our Internal Communications Manager you will:


Develop comprehensive internal communication plans that support the One CAF Strategic Plan objectives and foster positive workforce engagement Generate high-quality content for various internal communication channels, including newsletters, emails, video content, intranet updates, and internal social media platforms Collaborate with senior leadership and other departments to align communication efforts and ensure consistent messaging across all internal channels Develop initiatives to improve employee engagement, morale, and retention through effective and targeted internal communication strategies Plan and manage internal events, such as town halls, employee recognition programmes, team-building activities and all-hands meetings Monitor and assess the effectiveness of communication strategies using relevant metrics, analytics, and employee feedback to continuously improve engagement

Who you are

This role is for you if you have significant internal communications or marketing communications experience with demonstrable managerial level experience, or have relevant transferable skills and are keen to make a difference to society.


We are looking for:


Proven record of delivering successful internal communication strategies and employee engagement initiatives Digital content creation experience including copywriting and editing, video production, and management of intranet platforms and internal communication channels Experience developing and managing employee engagement programmes and internal events Working knowledge of internal communication best practices and employee engagement principles Proven experience of using CMS/Intranet technologies Excellent understanding of employee engagement measurement and analytics

What's in it for you

At CAF you will receive:


Permanent hybrid ways of working where roles allow Six weeks holiday plus bank holidays A wide range of development opportunities to support personal and professional growth Pension scheme with better-than-market employer contribution options Social impact benefit schemes

For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.


We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is 21 July 2025


We reserve the right to close this vacancy early if we receive sufficient applications for the role.


Please complete the form below, attach your CV and Cover letter, then click 'Submit Application' if applying via our website or send your CV to recruitment@cafonline.org quoting reference number

NS073


We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.


Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.


As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.


To apply for this role you must be able to provide proof of your Right to Work in the UK.


So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.




Job Reference: NS073