Job Description

Details

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Reference number

434093

Salary

47,400 - 49,800
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Senior Executive Officer
NS&I Band 4

Contract type

Permanent

Business area

NS&I - Communications and Strategy

Type of role

Communications / Marketing

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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London

About the job

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Job summary

You will lead and execute the effective delivery of a high-performing multi-channel internal communication service, overseeing a number of projects, campaigns and tactical activity aimed at engaging and informing colleagues and partners. Inspiring a small team of creative internal communicators, you will devise, implement and evaluate strategic internal communications and engagement plans encompassing employee experience, embedding business priorities and supporting the delivery of our business transformation programme, aligned to NS&I's values.

You will commission and develop diverse (digital and traditional) content to communicate NS&I's strategy and drive positive colleague and partner engagement as we transform and continuously improve our business. Be accountable for internal events, enabling employees with collaborative digital technology and will help enable NS&I leaders.

Job description

Please see role profile for full list of responsibilities.

Person specification

Essential experience

Experience of managing an internal communications function, preferably with line management experience. Varied experiencing in commissioning, creating and evaluating multi-channel communications Experience of actively managing senior stakeholders Experience of communicating through periods of change or transformation

Essential skills

Good writing and storytelling skills, particularly delivering engaging copy to tight deadlines Clear and effective presentation creation and delivery skills - including to significant stakeholders and large audiences Expertise in overseeing digital and creative production Expertise in social media planning, strategy and content creation, including LinkedIn and Meta platforms Videography, editing and production skills Ability to plan and stage large scale employee briefing events (for c. 300 people).

Essential technical knowledge

Knowledge of intranet development and digital collaboration technology /enterprise social networks

Behaviours

We'll assess you against these behaviours during the selection process:


Changing and Improving Communicating and Influencing Delivering at Pace Working Together

We only ask for evidence of these behaviours on your application form:

Working Together

Benefits

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Alongside your salary of 47,400, National Savings and Investments contributes 13,731 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over 240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.


A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.


Some benefits of working at NS&I include:

Learning and development tailored to your role An environment with flexible hybrid working options 9 day fortnight scheme A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 97% Generous annual leave - starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

Selection process

To apply, please click the link on this advert and follow the steps to complete the application form.


In your application you will be asked to provide the following

An outline of your career history and qualifications with your key responsibilities and achievements. A 250 word personal statement on the key essential experience + Varied experience in commissioning, creating and evaluating multi-channel communications
+ Experience of communicating through periods of change or transformation
A 250 word statement for each selected behaviour at sift. + Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR method.

Use of Artificial Intelligence (AI) - Please Note:

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.


We will assess applications on your CV, personal statement and Behaviour statements.


In the event we receive a large number of applicants, applications will be sifted first on the Personal Statement. Only those that meet the minimum acceptable score for this criteria will qualify for the full sift and be considered for interview.


If shortlisted, you will be invited to attend a 1 hour panel interview at our London office.


As part of this interview you will be asked to make a 10 minute presentation aimed at demonstrating your experience and skills in storytelling, project design and internal campaign management.

Interviews will take place on 13th and 14th November 2025.

Note we are unable to accept CVs.

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

NS&I is currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.


Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.


If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.

Further information

Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : jobs@nsandi.com Email : jobs@nsandi.com
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Recruitment team

Email : jobs@nsandi.com

Further information

The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobs@nsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission info@csc.gov.uk