Job Description

The successful candidate will be responsible for producing and providing clients with quotations for fire and security systems, including CCTV, intruder alarms, access control, and fire alarm systems, all within the agreed Service Level Agreements (SLAs).
This role requires effective liaison with engineers, surveyors, and other stakeholders to ensure quotations are accurate and efficiently produced. The candidate will manage daily emails, address queries, escalate issues when necessary, and handle various ad hoc tasks.
Key Accountabilities

• Produce quotations for CCTV, intruder alarms, access control, and fire alarm systems within the agreed SLAs.
• Manage daily emails, respond to queries, and escalate issues as needed.
• Liaise with engineers, surveyors, and the small works department to ensure accurate and efficient quotation production.
• Convert sales enquiries to actual jobs upon client order approval.
• Obtain supplier quotations and check stock availability to support planning and equipment orders.
• Perform any other ad-hoc administrative tasks as requested, supporting the Small Works department and Project Managers.
• Proactive team member with the ability to work independently and collaboratively.
• Self-motivated and confident in working with different teams and internal/external client.

Person Specification:
**Essential**

• High level of attention to detail and accuracy.
• Commercial acumen
• Excellent verbal and written communication skills.
• Ability to complete tasks within clear deadlines.
• Strong organizational skills with the ability to coordinate multiple priorities and meet tight deadlines.
• Adaptable and flexible while working in a high-pressure environment.
• Proficient in Microsoft Office (Outlook, Excel, Word).

**Desirable**

• Experience with systems such as CASH 4 WINDOWS, Coupa, and Maximo.

Key Contacts and working relationships.
Small works co-ordination team
Project Managers
Dedicated client support teams
Quotes teams
Surveyors and engineers
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of 10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of 10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
**Essential** * High level of attention to detail and accuracy. * Commercial acumen * Excellent verbal and written communication skills. * Ability to complete tasks within clear deadlines. * Strong organizational skills with the ability to coordinate multiple priorities and meet tight deadlines. * Adaptable and flexible while working in a high-pressure environment. * Proficient in Microsoft Office (Outlook, Excel, Word). **Desirable** * Experience with systems such as CASH 4 WINDOWS, Coupa, and Maximo. Key Contacts and working relationships.

Skills Required