Job Description

Job Advert

Internal Key Account Manager (Office-Based)

Location

: Buckingham

Salary:

35,000 - 38,000 per year + commission

Hours

: Monday to Friday, 08:00 - 16:30

About SHS Handling Solutions Ltd

SHS Handling Solutions Ltd is a family-run business with over 20 years of experience in the materials handling industry. We supply high-quality equipment such as manual and electric pallet trucks, stackers, pickers, and aluminium sack trucks.

Our values are Humble, Hungry and Smart, and we take pride in creating a supportive, down-to-earth team environment where everyone is valued.

About the Role

We're looking for a proactive and organised Internal Key Account Manager to join our busy Sales team. You'll work closely with two field-based Sales Representatives, supporting them by managing their inboxes, diaries, and customer communications, as well as booking appointments and maintaining great client relationships.

This is an office-based role where you'll play a key part in ensuring smooth communication between internal and external sales activities, delivering exceptional customer service, and helping identify opportunities for growth.

Key Responsibilities

Manage diaries, inboxes and appointments for two Regional Sales Representatives Respond to customer enquiries promptly and professionally Prepare meeting briefs, presentations, and follow-up communications Maintain accurate customer records using our CRM system Handle smaller accounts, ensuring regular contact and excellent service Process orders, quotes and updates efficiently Work with the wider Sales team to identify opportunities and improve account management

What We're Looking For

Experience in account management, sales coordination, or customer service Strong organisational and time management skills Excellent communication skills - written and verbal Confident using Microsoft Office and CRM systems A proactive, customer-focused mindset with attention to detail Positive attitude and a team player

What We Offer

Competitive salary of 35,000 - 38,000 per year + commission Company Pension Company bonus scheme based on sales performance Supportive, family-run business culture with opportunities to grow


Ready to join a growing business where your contribution really matters?

Apply today and become part of a friendly, ambitious team at SHS Handling Solutions Ltd.

REF-225 045