Job Description

Job Advert


Internal Opportunity: Customer Service Assistant - The Deck Restaurant, Exmouth


Advance Your Career Within LED Group

About the Role

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Deliver a warm welcome to every guest, embodying our values and positive team spirit Take and serve food and drink orders, ensuring guests' needs are consistently met with care Work collaboratively with colleagues to deliver smooth, timely, and friendly service throughout each shift Share your knowledge of our menu, ingredients, and options to help guests make informed choices Maintain exceptional standards of cleanliness and presentation by setting, cleaning, and resetting tables as needed Adhere to all health & safety and hygiene procedures, supporting our culture of safety and compliance Support the wider team during busy periods and special events, demonstrating flexibility and teamwork

About You

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Barista training or experience is essential Passionate about hospitality and committed to delivering excellent service Previous experience in hospitality or fast-paced customer service is beneficial--but a willingness to learn is just as valued Clear and effective communicator who enjoys working as part of a team Calm and detail-oriented, especially under pressure Flexible, approachable, and eager to contribute to the continued success of our growing team Due to licensing laws, applicants must be aged 18 or over

Why Consider This Opportunity?

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The Deck is a key part of Ocean, our vibrant seafront leisure complex, offering everything from bowling to dining Help shape a brand-new restaurant experience right on Exmouth's scenic seafront Enjoy working with a friendly, values-led team where your contribution is recognised and celebrated Access ongoing training and opportunities for personal and professional development

Our Commitment to You

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At LED Group, diversity and inclusion are at the heart of our mission. We're proud to foster a welcoming, supportive environment for all team members. What matters most is your passion, dedication, and desire to make a positive impact--regardless of background or ability.

Our Mission & Values

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Mission: Help people feel better & get more out of life Values: Care | Collaborate | Excel | Trust

Staff Benefits

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Annual leave starting from 23 days (rising with tenure up to 28 days) plus bank holidays (pro rata) Enhanced sickness pay (post-probation) Complimentary Gym, Swim & Group Exercise membership (worth 528) Staff Perks Discount Card (up to 20% off at food outlets and other exclusive benefits) Access to My Staff Shop employee benefit scheme for additional savings Employee Assistance Programme, counselling, and wellbeing support Option to purchase additional annual leave Free bowling for you and your household at Ocean Free soft play for dependents at Ocean Ongoing training and development opportunities Flexible working arrangements Pension scheme and voluntary health cash plan Above & Beyond Award Scheme recognising exceptional contributions

How to Apply

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If you're excited to take the next step in your LED Group career and contribute to the success of The Deck, we'd love to hear from you. Please submit your application by 10 August 2025. We are asking all interested team members that would like to move to a contracted role to apply via this advert.