Job Description

A leading local employer in Melton Mowbray offering permanent job opportunities for talented individuals like you.

Role Outline:

The role of the Internal Sales Advisor is to enable the Regional Sales Managers to achieve and exceed their sales target by giving administrative support and helping to generate revenue by retaining existing customers and from enabling new business.

Working Hours:

Monday - Friday, 09:00am - 17:00pm (37.5 hours per week).

Salary:

23,809.50 per annum

Key Tasks and Responsibilities:

Answer incoming sales calls professionally and in a timely manner, and ensure that all queries are handled with the highest level of customer care. Produce important customer documentation. Contact potential leads within the industry through structured call campaigns. Handle new customer enquiries. Assist in the daily management of the Sales, Sample and Service call inboxes. Organise marketing materials such as brochures and samples (as required). Make courtesy calls to new clients, all House accounts, TruFrame Trade Counters and the TruFrame active customer database. Log feedback and action as required. Create Sales Tracker reports. Conduct Credit Safe and Companies House checks for potential customers. Maintain a high level of conversion during call campaigns, aiming for a minimum of a 50% success rate of leads generated. Promote all sales promotions throughout the customer database. Assist with the MDV report daily. Take responsibility for personal KPI's. Support the External Sales Team as required. Undertake other tasks which are deemed critical within the Sales Department.

Person specification:

Excellent written and verbal communication skills. Good interpersonal skills, including the ability to deal effectively with client queries. Comfortable with holding difficult conversations and diffusing a situation. Ability to work well under pressure, whilst prioritising your workload accurately. Excellent data entry skills in terms of accuracy, speed and volume. Confident telephone manner. Professional at all times when communicating with stakeholders. Commercial and creative mind-set.

The Benefits:

Recruitment referral scheme (up to 750) Life insurance (offered to all staff up to the age of 70) Long service awards (up to 500) Access to a free, confidential Employee Assistance Programme (EAP) Discounted refreshments (onsite) Discounted gym membership Free weekly gym pass (Fridays from 17:00pm to 19:00pm) Professional advancement opportunities with training provided Monthly staff incentives Free onsite parking Company pension

NOTE:

The job description outlines the main duties of this position and is designed for the benefit of both the post holder and the Company in understanding the prime function of the post. It should not be regarded as exhaustive, as there may be other duties and requirements with the role. The duties and responsibilities may change from time to time, and the post holder may be required to carry out other work not explicitly mentioned above (which is considered to be appropriate).

Data Protection:

TruFrame Ltd will keep all information you provide confidential and treat it in accordance with the requirement of the EU General Data Protection Regulation (GDPR).

Job Types: Full-time, Permanent

Pay: 23,809.50 per year

Work Location: In person