Job Description

Are you looking to start your career in sales and gain hands-on experience in a dynamic technical environment?
WH Scott Group is seeking a motivated and enthusiastic Internal Sales Apprentice to join our Wickwar team. This exciting role combines practical, customer-facing work with office-based sales support -- offering the perfect opportunity to develop your skills and grow within a leading company in the lifting, safety, and engineering industry.
About the Role
As an Internal Sales Apprentice, you'll play a key part in supporting our customers and internal sales operations. You'll manage direct trade counter sales, respond to customer enquiries, prepare quotations, and process orders. This is a hands-on role that involves both customer interaction and administrative tasks.
You'll learn how to build strong customer relationships, understand our range of specialist products, and work closely with the wider sales team to ensure excellent service from enquiry to delivery.
Key Responsibilities

• Serve customers at the trade counter and manage over-the-counter sales.
• Handle inbound phone and email enquiries professionally and efficiently.
• Prepare quotations and process sales orders accurately.
• Support the internal and external sales teams with product and pricing information.
• Maintain a tidy and organised counter and office area.
• Develop product knowledge and understanding of customer needs.

What We're Looking For

• A positive, proactive, and customer-focused attitude.
• Excellent communication and teamwork skills.
• Strong attention to detail and willingness to learn.
• Basic IT skills (Microsoft Office, email, order systems).
• Interest in sales, engineering, or a technical environment.
• GCSEs or equivalent; further education or training in sales/customer service is an advantage.

What We Offer

• A supportive and structured apprenticeship training programme.
• On-the-job learning with experienced mentors.
• Opportunity to build a long-term career in technical sales.
• Competitive apprenticeship salary and benefits.
• Friendly and professional working environment.

About WH Scott Group
WH Scott Group is a trusted leader in lifting, safety, and engineering solutions with a proud history of serving industries across the UK and Ireland. We value teamwork, integrity, and customer excellence -- and we invest in developing our people to reach their full potential.

Skills Required