Job Description

Inside Sales Consultant

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What we offer

Competitive salary along with a company car and commission. Paid holidays and sick pay. Comprehensive benefits package including pension, life assurance, employee assistance programs, employee referral schemes, and discounts on products including high street brands and Johnson Controls security products. Extensive product and on-the-job/cross-training opportunities with outstanding resources available. Encouraging and collaborative team environment. Career development through various career ladders, including Customer Service. Dedication to safety through our Zero Harm policy. Access to business resource groups. Training on our company values. IT equipment to complete all job functions.

What you will do

Reporting to the Inside Sales Manager, our inside sales team works a queue of service technician leads, engaging with customers to quote and secure orders for labor and materials.

How you will do it

Make introductory calls to customers to identify needs, build quotes, and close sales. Produce quotes using appropriate pricing tools. Engage with suppliers. Provide excellent customer service, managing customer expectations and providing regular updates. Make calls to secure orders within specific time frames. Complete ad hoc administrative tasks.

What we look for

Computer literate with proficiency in Outlook, Word, Excel, and internal systems (training will be provided). Sales experience with B2B knowledge preferred. Excellent phone sales skills. Strong verbal and written communication skills. Able to work as part of a team and manage individual workloads. Well-organized and self-motivated to contribute to the overall team goal. Able to work to targets and meet KPIs set. Product knowledge in the fire suppression, HVAC, and fire & security business is desirable but not essential.

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