We are a leading supplier of quality engine and electrical components for the independent aftermarket car parts industry. Established in 1996 and we are now part of the global manufacturing group ElringKlinger.
Located on Team Valley Trading Estate, Elring Parts Ltd is recruiting for a experienced Telesales individual .
Responsibilities:
Processing verbal, electronic and email order requests including catalogue interrogation, part identification and customer cross referencing.
Order amendment including deallocation and dispatch confirmation, lost sales and back-order amendment &reviews.
Product price quotations including express ordered carriage and duty calculations where applicable
Direct shipment processing including enquires, raising purchase order, put away lists and return creation
Bin card interrogation and stock check requests
General administration duties including filling, post and general email work.
Uploading / importing orders.
Quotation follows ups
Reporting / rectifying warehouse errors.
Identifying part number popularity and reporting to product management
Communicating with other departments
Issuing credits and tracking parcels
Essential Requirements
Experience within a previous telesales role
Good level of knowledge using Excel and other Microsoft tools.
Organized and Punctual.
Confidant in all levels of communications with cross functional teams.
Continuous learning and gaining hands on experience to grow within the role.
Highly motivated and enthusiastic.
Job Types: Full-time, Permanent
Pay: 28,348.00-30,494.29 per year
Work Location: In person
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