Job Description

To work alongside the sales team and assist in building and maintaining an active customer base with a quick turnaround of quotations and support.



They will capitalise on commercial opportunities through negotiation of prices and products to achieve the sales targets set by the Management Team.

Responsibilities

Working closely alongside the Sales Team Leader, sales team, internal departments, customers, and suppliers to maintain the highest levels of service. Liaise with members of the Sales Team to share customer and product knowledge to achieve regular sales and maintain high levels of service. Liaise with members of other internal teams (Service, Order Processing, Accounts, Stores) to ensure a smooth process for the customer from enquiring to paying the invoice. Use your own initiative to make profits, selling stock products where applicable. To work within the pricing and discount policy of the Company and within any discount or margin guidance laid down by the Managing Director and supplier. Maintaining the highest customer service levels. Provide regular feedback to the Sales Team and Team Leader. Updating company databases as required. Delivering upon customer requests in a timely manner. Answering incoming phones & taking accurate details. Any other duties as and when required.

Candidate Profile

Personal drive and highly self-motivated Clear and concise written and spoken communication skills. Excellent telephone manner. Ability to communicate well at all levels (from engineers to Directors). IT literate with a good working knowledge of Microsoft Office. Good numeracy skills and understanding of profit / margins. Good problem-solving approach to customers as well as excellent negotiation skills. Technical aptitude is an advantage, but training will be provided.

About Tricel

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Tricel, a family-run business, was founded in 1973 by Anne Stack and Con Stack. The company began by producing products from glass-reinforced plastics (GRP). It expanded its exports and established manufacturing facilities throughout the UK and Europe by implementing a comprehensive growth strategy in the 1990s and 2000s. The Stack family leads Tricel, which provides market-leading solutions in over 50 countries. Among the markets served by the company are storage tanks, pumps, sewage treatment tanks, construction products, and lubricant distribution. With its headquarters in Killarney, the Tricel Group consists of 15 companies across Europe, including seven manufacturing facilities. The company employs more than 600 people at these locations. The company has grown domestically and internationally by manufacturing locally, exporting, partnering with local distributors, and acquiring companies that enhance its product capabilities and geographical reach. In the next five years, the company's roadmap for growth will continue to be based on three main pillars: Customer Excellence, Innovation & Sustainability.

How to Apply

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Tricel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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