Job Description

Join one of the UK\'s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for an Internal Sales/Trade counter Person to join our Farnham branch (GU9):

• Competitive Salary
• Contracted to 40 hours per week
• Monday to Friday - 08:00 - 17:00
• Benefits: No Bank Holiday working, 25 days holiday, Pension scheme, Life assurance, training academy & progression opportunities

As an Internal Sales/Trade counter, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You\'ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales/Trade counter will be the first point of call for key accounts clients, understand individual client requirements, build rapport & grow your client portfolio.

YOUR passion + drive = YOUR successful career in OUR company

We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture and is organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

Internal Sales/Trade counter - Responsibilities:

• Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
• Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
• Identify and action appropriate steps to rectify any shortfalls
• Manage customer queries in relation to invoices, orders or stock
• Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
• Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
• Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
• Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
• Supporting in other areas of the branch as required

Internal Sales/Trade counter - Requirements:

• Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
• To be customer centric with a customer service background
• To demonstrate proactive sales via phone, face-to-face & online
• A flexible approach and an ability to work under pressure
• An ability to recognise sales opportunities

PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support