An experienced individual from a Gaskets, Pumps, Valves, Seals, Filtration background will be considered for this role.
Key Responsibilities of Internal Sales Engineer:
Support with the management of specified accounts
Support team to achieve KPIs
Follow up on sales enquiries from allocated customer portfolio and prepare sales quotes/proposals
Cross-sell Klinger products within your customer portfolio
Provide technical support to customers
Ensure on time delivery targets are met for your customers including efficient and effective communication and response times
Route customer complaints to the appropriate department (QC)
Regularly update customer details on BC365, including Sales, Procurement, Engineering and Asset Management contacts
Build rapport with clients efficiently and professionally to obtain relevant market information
Engage in and contribute to, Continuous Improvement activities within the department
Provide support and cover to team members
Key Requirements of Internal Sales Engineer:
Previous experience within Customer Service/Administration role is essential
Experience within Manufacturing business desirable but not essential
Exceptional attention to detail and a commitment to producing high-quality work.
Effective time management and organisational skills
Strong verbal and written communication skills.
Ability to work effectively as part of a team and collaborate with colleagues across departments.
Proficient in Microsoft Office Packages
Job Types: Full-time, Permanent
Pay: 30,000.00-33,000.00 per year
Benefits:
Bereavement leave
Company pension
Cycle to work scheme
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
Application question(s):
Do you have the Right to Work in the UK?
Work Location: In person
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